Luxury Travel Consultant – Customer Experience
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Job Location:
San Diego, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Position
Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service personalized support and smooth coordination for clients before during and after their trips.
You will work closely with clients to ensure their travel needs are handled with professionalism attention to detail and a commitment to excellencewhile working from the comfort of your home.
What Youll Do
- Provide responsive and professional customer support via phone email and online messaging
- Assist clients with leisure and luxury travel reservations itinerary updates and special accommodations
- Communicate essential travel details documentation requirements and agency guidelines
- Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
- Resolve client questions or concerns with care and a solutions-focused mindset
- Maintain organized records and update internal systems as needed
What Were Looking For
- Strong communication and interpersonal skills
- Customer service experience in travel hospitality or a related field preferred
- Ability to work independently in a remote environment
- High level of organization and attention to detail
- Comfortable using digital tools booking platforms and communication software
- Passion for travel and creating positive client experiences
Why Join Us
- Fully remote position (work from anywhere within approved locations)
- Flexible work schedule options
- Career development and advancement opportunities
- Travel-related perks and industry discounts
- Collaborative and supportive team culture with training provided
Equal Opportunity Employer
Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
