Luxury Travel Advisor
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the Role
We are looking for a Luxury Travel Advisor to support clients throughout their high-end vacation planning and booking this role you will curate personalized travel experiences answer questions manage bookings and ensure each client enjoys a seamless stress-free and luxurious travel experience from start to finish.
At HB Travels Agency USA we focus on delivering personalized reliable service to travelers nationwide.
Key Responsibilities
- Respond to customer inquiries via email phone and messaging platforms in a timely professional manner.
- Assist clients with luxury travel planning exclusive accommodations booking updates cancellations and special requests.
- Provide accurate and current information regarding luxury destinations experiences and agency procedures.
- Maintain organized client records and ensure clear communication throughout the planning and booking process.
- Follow up with clients prior to travel and after their trip to confirm details and gather feedback.
- Resolve concerns with empathy discretion and effective problem-solving.
Benefits
- Fully remote flexibility work from any location with a schedule that suits your lifestyle.
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Travel perks and access to discounted luxury rates.
- Training and continuous support to help you grow in the luxury travel and customer service field.
- A supportive team-oriented environment dedicated to exceptional client care.
What Were Looking For
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Strong written and verbal communication skills.
- Customer service experience; travel tourism or hospitality experience is a plus.
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High attention to detail and excellent organizational skills.
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Knowledge or interest in luxury travel and exclusive experiences.
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Ability to learn new systems and booking tools quickly.
- A positive client-focused attitude and genuine interest in helping travelers create memorable high-end vacations.
Key Skills
- Channel Marketing
- Accounting Tally
- CSS
- Corporate Risk Management
- Hibernate
- Brokerage
