Online Cruise Booking Agent
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Job Location:
Frisco, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
We are seeking an Online Cruise Booking Agent to assist clients with researching selecting and booking cruise this role you will help travelers explore cruise options understand itineraries review requirements and coordinate all booking details. You will ensure a smooth enjoyable planning experience by offering accurate information timely communication and exceptional customer support.
At HB Travels Agency USA we specialize in delivering personalized cruise and travel services to clients nationwide.
Key Responsibilities
- Assist clients via email phone and messaging platforms with cruise inquiries pricing and itinerary details.
- Help clients compare cruise lines ships destinations and onboard amenities based on preferences.
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Coordinate cruise bookings cabin selections add-ons and special requests.
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Provide up-to-date information on travel requirements documentation and cruise line policies.
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Manage booking changes upgrades payment reminders and cancellations as needed.
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Follow up with clients before and after travel to confirm details and collect feedback.
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Address concerns with professionalism empathy and problem-solving skills.
Benefits
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Fully remote work from anywhere with flexible scheduling.
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Exclusive travel perks and cruise-industry discounts.
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Training and ongoing support to help you grow as a cruise specialist.
- A collaborative positive team environment focused on outstanding service.
What Were Looking For
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Strong communication skills (written and verbal).
- Customer service experienceexperience in travel hospitality or cruises is a plus.
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Excellent attention to detail and strong organizational abilities.
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Tech-savvy and able to learn booking systems quickly.
- A genuine passion for cruising and helping clients plan memorable vacations.
Key Skills
- Business
- Marketing
- User Interface
- Web Content
- A/B
- Communication
- CRM
- Paid Search
- HTML
- Project Management
- Content Marketing
- Email Campaigns
- ROI
- Digital strategy
- Analytics
