Work Planning Support Officer

The world is changing and as we work towards a more sustainable future every day our teams work to create innovative solutions and help deliver and manage water across our state. We invite you to join one of our committed teams and thrive as you collaborate with bright minds while shaping WAs water future.

About the role

In this permanent role based in Balcatta you will play a key part in the delivery of Metro Meter Reading activities. Youll be the first point of contact for Meter Readers providing essential administrative support scheduling work as well as monitoring and management of workflow.

Youll join a supportive and experienced team where collaboration is key. This role offers you the chance to connect with people across the business build new relationships and grow your skills. Were looking for someone who brings fresh perspectives enjoys thinking outside the box and thrives on finding smart practical solutions to challenges.

Real benefits that matter

• Free parking at the Balcatta office
• Real flexibility with options to work from home 9-day fortnight flexible work hours
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Take advantage of our co-contribution superannuation scheme: Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

Discover more benefits we offer to support the unique and individual ways our employees live.

What the role will involve

• Dispatch scheduled work to meter readers for reactive and planned tasks.
• Monitor and adapt resource changes for meter readers when operational requirements change.
• Manage the group inbox.
• Provide general administrative support as required including running reports daily.

About you

Were looking for someone who is organised reliable and comfortable working in a busy customer-focused environment. Youll have experience with scheduling and coordinating tasks and the ability to adjust plans when things change. Awareness of meter reading processes and workplace safety is desired along with strong time management and communication skills. You should be confident using Microsoft Office and able to learn new systems quickly. Experience with Temetra and Grange is a plus.

As there may be a requirement for occasional field visits a drivers licence is required for this role.

If you enjoy working with others and supporting field teams wed love to hear from you!

Sound like a match Apply today

If you are interested in this opportunity please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

Applications close Sunday 18 January 2026

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical qualification check police clearance and Australian working rights check.

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background including Aboriginal and Torres Strait Islander people people with disability women youth LGBTQIA folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments or alternative methods of communication in the recruitment process can contact a Recruitment Officer at or.

To read our diversity and inclusion statement please visit our website