Specialist, Trip Support

Mark Anthony Group is an entrepreneurial drinks company built from the ground up by thinking differently innovating and doing the unexpected. Our company is rooted in family values a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers lives. Founded in 1972 weve grown organically from a one-person import wine business into an international drinks company. Our hallmarks include a portfolio of iconic beverage brandsWhite Claw Hard Seltzer Mikes Hard Lemonade and Olé Cocktail Co.alongside a collection of luxury wineries in the Okanagan Valley notably Mission Hill Family Estate CedarCreek Estate Winery Martins Lane Winery and CheckMate Artisanal Winery

The Trip Support Specialist is responsible to the Trip Support Manager for the departmental focal support for fleet trip development and flight following. The Trip Support Specialist will work with the Executive Assistant (EA) group and the PIC to provide safety efficiency and logistical support to all trips

Accountabilities:

• Pre-Trip Coordination: From destination research to scheduling and regulatory alignment.
• Flight Planning: Creating operational and test flight plans managing air traffic control filings assessing routing and fuel efficiency.
• Permits & Compliance: Handling overflight landing permits customs and international requirements.
• Crew & Ground Support: Booking hotels coordinating services like catering fueling cleaning and transport.
• Weather & Safety: Monitoring forecasts briefing crews on NOTAMs supporting emergency protocols.
• Flight Monitoring: Real-time tracking of aircraft and updating stakeholders as needed.

Key Metrics & Financial Targets:

• Trip support processes
• Compliance and safety
• Stakeholder collaboration
• Operational efficiency

Own:

• Trip planning and scheduling
• Regulatory Compliance
• Flight support services
• Documentation

Influence:

• Trip schedule development
• Hotel and airport suitability
• Vendor and service provider coordination
• Flight safety concerns
• Scheduling conflicts

Critical Relationships:

• Trip Support Manager
• Aircraft Travel Coordinator
• EA Group
• Flight crews
• Maintenance department

Skills Needed To Be Successful:

• 2 years relevant experience including a strong operational background significant technical knowledge and prior operations experience.
• Experience in Corporate Aviation and Trip Support processes.
• Experience working with flight planning and flight scheduling software.
• Demonstrated strong effective communication in English influencing and organizational skills.
• Competency in computer-based office/MS systems.
• Working knowledge of applicable aviation regulatory requirements
• Demonstrates knowledge of the content of the Flight Operations Manual training manuals Standard Operating Procedures.

What You Will Learn In This Role:

• Aviation operations and logistics
• Global regulatory knowledge
• Process improvement

Travel Required:

• Occasional overnight travel may be required for aircraft familiarization and training events

Why Join Us

Mark Anthony is committed to hiring engaging and growing qualified talented and motivated team members at every level of our organization. We offer competitive compensation that recognizes individual and company performance. Theâtypical hiring range for this position is$80000 - $90000annually complemented by a bonus plan; the base pay is determined by market location and job-related knowledge skills experience and education.

As part of our Total Rewards program we are also proud to offer:

• Company-matched RRSP contributions
• Extended health and dental benefits and mental health plans with 24/7 access to a primary care physician via Lumino Health
• Maternity & Adoption Leave Top Up and Paid Secondary Caregiver Leave
• Paid time off
• An extensive offering of world leading learning and development programs to empower your career development in-person and digital offerings with internationally renowned resources like Franklin Covey and Lumina.
  

Other perks include:

• Located in a prime Vancouver neighborhood (near transit)
• Hybrid work environment of 4-days a week in-office
• Company paid parking
• Complimentary building gym
  

We are growing a lasting legacy in the beverage alcohol industry with people first. Apply now!

Mark Anthony Group is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in Canada. We thank all candidates for their interest in MAG and we will reach out to those candidates that are under consideration. If you are contacted for an interview and require accommodation during the recruitment process please contact your recruiter.


At Mark Anthony we exist toUnearth the Extraordinary:

Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day connecting our global organization across all business units roles and locations. We are:

Best in Our Craft

We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.

Ambitiously Curious

We stay curious dreaming big and navigating the unknown with an enduring belief in better.

Made With Humility

We bring humility authenticity fun and support to every collaboration and celebrate wins as a team.

Daringly Disruptive

We disrupt the status quo moving fast to seize opportunities and acting scrappy to stay ahead of industry giants.

Required Experience:

IC