Policy Service Specialist

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters including Insurance Reinsurance Cyber Services Mortgage Origination and more.

Acrisure employs over 17000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation client centricity and an indomitable will to win.

Job Summary:

Are you ready to have an exciting career with a growing company We are seeking a dedicated and detail-oriented Policy Service Specialist to support our operations and underwriting teams within the transportation and logistics insurance sector. This role will be responsible for preparing policy documents accurately issuing policies and performing post-issuance reviews to ensure quality and compliance with both insurance carrier requirements and state guidelines. The Policy Service Specialist supports the underwriting staff by carrying out various support tasks. Prior insurance experience NOT required. You can Earn While You Learn!

Responsibilities include but are not limited to:

Issuance of insurance policies binders endorsements cancellation and non-renewal notices accurately and within established timelines.

Communicate with brokers agents and internal stakeholders to address questions or resolve discrepancies related to issued policies. Follow up with customers to ensure accurate records.

Collaborate with underwriting and operations teams to gather necessary information for policy issuance.

Review completed policies post-issuance to ensure compliance with insurance carrier requirements and state regulations.

Maintain and update policy records and documentation in agency management systems.

Support quality control initiatives by identifying and correcting errors or inconsistencies.

Provide excellent service and support to internal teams to facilitate a seamless policy issuance and endorsement process.

Requirements:

Must be highly organized detailed oriented and have excellent time management skills.

Must have strong teamwork skills.

Excellent attention to detail and accuracy in document preparation and review.

Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.

Effective verbal and written communication skills for internal collaboration and external correspondence.

Proficiency with Microsoft Office Suite (Word Excel Outlook)

Education/Experience:

Associates degree preferred. High school diploma or equivalent required

Experience in insurance policy servicing underwriting support or a related administrative role a plus.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer.

Benefits & Perks:

Competitive Compensation

Industry Leading Healthcare

Savings and Investments

Charitable Giving Programs

Offering hybrid work option

Opportunities for Growth

Parental Leave

Generous time away

Acrisure is committed to making an impact in our communities by giving back with millions committed to childrens health with Helen Devos Childrens Hospital and UPMC Childrens Hospital of Pittsburgh.

For more visit or learn more here.

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Why Join Us:

At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.

Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks including:

• Physical Wellness: Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome your new opportunity awaits you.