Training Manager

Role Overview:
As the Training Manager at SLS The Red Sea you will play a pivotal role in shaping the learning culture of one of the regions most exciting luxury lifestyle destinations. You will design and implement dynamic training programs that elevate service excellence enhance team performance and support the continued growth and development of our diverse and passionate team.

Key Responsibilities:

• Learning Strategy & Implementation: Develop and execute a comprehensive training and development strategy aligned with the brands standards and business goals.

• Onboarding & Orientation: Lead the onboarding experience to ensure all new colleagues are immersed in the SLS brand culture and operational expectations from day one.

• Service Excellence: Design and deliver engaging training focused on luxury service standards brand behaviors and guest experience excellence.

• Talent Development: Identify highpotential team members and support succession planning through tailored learning paths and leadership development initiatives.

• Collaboration: Partner with department heads to assess training needs and provide coaching and support to drive performance and engagement.

• Quality & Compliance: Ensure compliance with all mandatory training requirements and maintain accurate training records and reporting.

• Innovation: Continuously evolve training content tools and delivery methods to keep programs modern interactive and impactful.

Qualifications :

Qualifications & Experience:

• Minimum 35 years of experience in training or learning & development preferably in a luxury hospitality environment

• Strong facilitation presentation and communication skills

• Passionate about people development and guest service excellence

• Fluent in English; Arabic is a plus

• Experience with Learning Management Systems (LMS) and digital learning tools

• Creative dynamic and solutionsfocused

Additional Information :

What awaits you...

• The opportunity to join an international and innovative and fastgrowing group committed not only to building new hotels but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

SLS The Red Sea is set to become an iconic worldclass destination offering immersive experiences bold design and unparalleled service. As a key member of our preopening team youll play an instrumental role in shaping the culture training excellence and longterm success of this landmark property.

If youre a passionate learning and development professional excited to help a visionary hotel to life wed love to connect. Apply now to be part of this extraordinary journey.

Remote Work :

No

Employment Type :

Fulltime