Commercial Telephone Business Development Manager
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Job Location:
Manchester - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
West One Loans is looking for a Telephone Business Development Manager to focus on our commercial lending this role you will be responsible for creating managing and developing relationships through proactive telephone contact with a number of intermediaries within your allocated region based on postcode allocation. Youll work closely with a field-based BDM to achieve commercial lending regional targets promoting West One to new and lapsed businesses while also managing key accounts.
Key Accountabilities
To create manage and develop relationships with introducers to achieve new business targets.
Have expert knowledge of West Ones Commercial Mortgages products criteria process and USPs to be able to assess enquiries produce terms and progress these into applications within SLAs.
Work alongside the regional field BDM to manage intermediaries within the region in order to maximise sales opportunities.
Speaking to our introducers and handling new business enquiries.
Ensuring that any reports/CRM system is kept up to date accurately recording the discussions/activities.
Ensure that our products are front-of-mind and that all intermediaries are updated about new products and features.
Ensure up to date knowledge of firms products and criteria which is essential to the role.
Ensure up to date knowledge of competition (e.g. products criteria etc) which is essential to the role.
Maintain knowledge of general market as applicable/where enables and/or impacts sales e.g. basic mortgage definitions current mortgage market trends/news.
Assess enquiries via telephone and email and identify sales.
Key tasks include:
Proactivity calling new/existing/lapsed intermediaries to engage them with West Ones Commercial Mortgage product.
Carry out thorough fact find with the intermediary to asses the size of the opportunity and identify appropriate firms to work with the field BDM.
Book meetings with intermediaries via teams to present our Commercial Mortgage proposition and our USPs opportunities develop expertise in deal structuring in order to produce terms/quotes.
Understand and be able to articulate the product features and benefits across our Commercial Mortgage product including but not limited to products available rate/fee options loan calculations
Follow up on terms issued and deals agreed within SLA in order to progress them into applications handling objections in order to win the deal.
Make introductions to new firms registering via broker support ensure they are aware of key contacts for enquiries/support in that region.
Keep intermediaries informed on changes to our Commercial Mortgage product including but not limited to criteria pricing processes via telephone or email.
Support field BDM with firms when they are on the road/in appointments to ensure our excellent service proposition is not affected.
Ensure all activity is logged in Hubspot (our CRM system).
Skills & Competencies
Excellent call handling listening and influencing skills.
Pass internal competency tests post induction.
Good telephone manner and able to article yourself well.
Able to successfully build relationships.
Ability to multi-task to ensure SLAs are met.
Confidence to pursue leads and overcome objections.
Knowledge & Qualifications
PC Literate with a good knowledge of Outlook Word Excel and PowerPoint.
Previous experience within a sales role would be highly desirable.
Knowledge of Commercial Mortgages would be highly desirable.
Personal Attributes
Punctual well organised with good administration skills.
Ability to analyse and present complex information in a clear relevant and interesting way.
Self-motivated and enthusiastic with the drive to succeed and deliver results.
Strong communication both written and verbal.
Proactive team player - ability to work on own initiative solo and as part of a team.
Why Join Us
At West One Loans were growing fast and looking for ambitious people who want to be part of our exciting journey. Well give you the tools training and support you need to succeed while offering clear opportunities to progress your career.
Alongside this we offer a strong benefits package including private medical healthcare 25 days annual leave paid volunteering days and a host of additional benefits.
If youre ready to build your career and make an impact - click apply today!
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Marketing
- Cold Calling
- Account Management
- Territory Management
- Salesforce
- Affiliate Marketing
- CRM Software
- negotiation
- Lead Generation
About Company
At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers Results Energy Deve ... View more
