Creative Business Partner Digital

Were seeking a Creative Business Partner to serve as the strategic liaison between our creative teams and our clients. This is a unique individual contributor role where youll be the orchestrator of exceptional creative campaigns ensuring projects run smoothly stakeholders stay aligned and creative excellence meets business objectives.

Youll work primarily with key client accounts (including major players in e-commerce and digital advertising) helping translate their business challenges into creative opportunities while keeping multiple projects on track and on strategy.

This role is perfect for someone who thrives at the intersection of creativity and commerce loves solving complex problems and gets energized by bringing people together around a shared vision.

WHAT YOULL DO

Strategic Partnership & Client Relations

• Serve as the primary point of contact and trusted advisor for assigned client accounts

• Build and maintain strong consultative relationships with client stakeholders at various levels

• Translate client business objectives into clear creative briefs and strategic frameworks

• Proactively identify opportunities for expanded partnership and value creation

• Navigate client feedback cycles with diplomacy and strategic insight

Project & Campaign Management

• Lead end-to-end management of creative projects from brief to delivery

• Develop comprehensive project timelines resource plans and budget tracking

• Coordinate cross-functional teams (creative strategy production media) to ensure seamless execution

• Manage multiple simultaneous campaigns with competing priorities and tight deadlines

• Implement and maintain project management best practices and tools

Creative & Strategic Collaboration

• Partner with creative teams to ensure work meets strategic objectives and client expectations

• Provide constructive input during creative development while championing bold ideas

• Facilitate productive feedback sessions and creative presentations

• Balance creative ambition with practical constraints (budget timeline feasibility)

• Ensure all deliverables maintain Agency high creative standards

Campaign Performance & Optimization

• Oversee campaign deployment across digital advertising platforms (YouTube Meta programmatic etc.)

• Monitor campaign performance metrics and coordinate optimization efforts

• Prepare performance reports and strategic recommendations for clients

• Stay informed about digital advertising trends and platform updates

• Collaborate with media teams to ensure creative assets meet technical specifications

Internal Operations & Communication

• Maintain clear consistent communication across internal teams and client stakeholders

• Document project learnings best practices and client preferences

• Contribute to agency process improvements and efficiency initiatives

• Support new business pitches and client expansion opportunities as needed

• Foster a collaborative positive team culture

WHO YOU ARE

Required Qualifications

• 4-6 years of experience in account management project management or business operations at a creative agency production company or brand

• Proven track record managing creative projects for major brands or complex clients

• Demonstrated experience with digital advertising campaigns across platforms (YouTube Meta Google Ads programmatic)

• Experience working in fast-paced deadline-driven creative environments

Skills

• Project Management Excellence: Expert ability to manage multiple complex projects simultaneously with meticulous attention to detail

• Strategic Thinking: Capability to connect creative executions to business outcomes

• Relationship Building: Natural talent for building trust and rapport with diverse stakeholders

• Communication Mastery: Advanced written and verbal communication skills in professional English

• Digital Fluency: Strong understanding of digital advertising ecosystems platforms and metrics

• Problem Solving: Creative approach to navigating challenges and removing obstacles

• Tool Proficiency: Experience with project management platforms (Asana Notion Trello or similar)

Personal attributes

• Self-starter who takes ownership and initiative

• Calm under pressure with excellent judgment

• Detail-oriented without losing sight of the big picture

• Collaborative team player who elevates those around them

• Adaptable and comfortable with ambiguity

• Passionate about creativity and business strategy

Nice-to-have

• Professional proficiency in Portuguese

• Experience specifically with e-commerce or marketplace clients

• Familiarity with branded content and content marketing campaigns

• Project management or digital marketing certifications (PMP Google Ads Meta etc)

• Background in production coordination or similar

• Experience working across Latin American markets

WHAT WE OFFER

Compensation & benefits

• Competitive Contractor agreement.

• Performance Bonus: Potential yearly bonuses based on individual performance

• Vacation: 12 days paid time off annually

• Flexible Work Environment: Hybrid model with only 2 days/week required in our CDMX office (Prado Sur)

• Professional Development: Support for courses certifications and industry events

• Equipment: Laptop and necessary tools provided

• Team Culture: Regular team gatherings creative workshops and celebration moments

Growth & Development

• Direct exposure to major brand accounts and high-impact campaigns

• Opportunity to shape processes and systems as we scale

• Clear path to senior roles as the agency grows

• Mentorship from experienced agency leaders

• Cross-functional learning across creative strategy and production