AI & Transformation Consultant (fmx)

Our German Branch is looking for an AI & Transformation Consultant

Samsung SDS Europe Ltd. German Branch is the German site of SDSE located in Eschborn near Frankfurt am Main and provides internal IT services for all companies of the Samsung Family across Europe. Be part of our dynamic and intercultural IT-Team.

PURPOSE OF THE JOB:

The AI Use Case Consultant will work as an internal AI advisor for Customer proactively engaging with business teams to discover real-world problems and transform them into actionable AI initiatives. This role focuses on use case discovery problem structuring and delivery leadership rather than pure AI research or model development. The goal is to move from AI sounds interesting to AI is delivering measurable business impact.

Tasks

KEY ACCOUNTABILITIES:

On-site Use Case Discovery

• Visit and engage with Customer business teams (Sales SCM Finance Marketing HR IT etc.)
• Conduct structured interviews to understand workflows pain points and decision bottlenecks
• Identify tasks that are:
• Repetitive or manual
• Data-rich but insight-poor
• Highly dependent on individual experience or judgment
• Assess AI applicability (LLM ML RPA or hybrid approaches)

AI Use Case Definition & Structuring

• Translate vague requests into clear executable AI problem statements

Can AI analyse this

Automatically detect PSI outliers by store and generate weekly insights

• Produce structured deliverables:
• Use Case One-Pager
• Business impact estimation (time savings quality risk reduction)
• Data and system dependency analysis

PoC scope and success criteria

PoC & Delivery Leadership

• Lead AI PoC initiatives in collaboration with developers data scientists and vendors
• Provide practical guidance on:
• Data structure and availability
• Prompt design and workflow logic
• UX flow from a business users perspective
• Evaluate PoC results and recommend go/no-go decisions for rollout

AI Adoption & Enablement

• UX flow from a business users perspective
• Capture and share AI best practices
• Support business users through lightweight training and enablement sessions
• Help embed AI into daily workflows and decision-making processes

Requirements

QUALIFICATIONS & EXPERIENCES REQUIRED:

Required Qualifications

1. Business & Problem-Solving Skills

• Experience working in IT data analytics or process improvement projects
• Strong ability to understand business workflows and articulate pain points
• Excellent communication (German English) and stakeholder management skills

1. AI & Data Literacy (Not Deep Engineering)

• Solid understanding of AI concepts especially LLM-based solutions (e.g. prompts RAG agents MCP automation)
• Ability to judge what AI can and cannot realistically do
• Familiarity with business data environments (Excel SQL BI tools internal systems)

1. Consulting Mindset

• Strong problem-structuring and hypothesis-driven thinking
• Comfortable working with ambiguity and incomplete requirements
• Outcome-oriented focused on tangible deliverables and impact

Preferred Qualifications

• Experience leading internal automation AI or digital transformation initiatives
• Hands-on exposure to tools such as Power BI SQL Server Python or RPA platforms
• Experience delivering AI PoCs or MVPs
• Global or cross-functional collaboration experience
• Background bridging business and technical teams
• Global or cross-functional collaboration experience
• Background bridging business and technical teams

Ideal Candidate Profile

• Not a pure AI researcher or model optimizer
• Not just a developer waiting for detailed requirements
• A business-driven problem solver who constantly asks:
• Why is this still manual
• Why does this depend on one persons experience
• Someone who enjoys simplifying complexity and turning AI into a practical business tool.

Executive One-Liner

• An internal AI consultant who uncovers real business problems and turns AI into measurable results across Customer.

Benefits

Benefits:

• 305 days holiday per year (by full-time / pro rata for part-time )
• Employee benefits
• VWL monthly in the amount of up to 25
• Gym membership of up to 25 per month
• Further training & development: renowned online courses - job-related -> can also be used for your personal development after you have passed your probationary period
• 2 days per week mobile working / also available throughout Germany
• Summer & winter (Christmas) parties
• Laptop & mobile phone (job-related)
• Bread and fruit basket alternately during the week in our office

Have we sparked your interest Then we are pleased to receive your complete application documents addressed to Samsung SDS HR Department indicating a possible start date and salary expectation.

Join us at Samsung SDS and harness ground-breaking new technologies as you improve the way the world works and lives with your expertise.