Apptad-SAP QA Test Lead

ROLE SUMMARY

This role serves as the SAP QA Lead responsible for driving quality assurance across FS-CD FS-RI SAP Business Partner (BP) Workflow and FI-GL modules. The position oversees a blended onshore/offshore team and advances test automation strategies to improve speed coverage and reliability. Ideal candidates bring deep SAP module expertise and Property & Casualty (P&C) insurance domain knowledge translating business requirements into risk-based QA approaches. Key priorities include expanding automation frameworks establishing measurable QA standards and collaborating with stakeholders to align testing with end-to-end processes and integrations (including Guidewire and other upstream systems). Although this is a lead role hands-on involvement is expected to meet delivery commitments within a small-team environment.

ROLE RESPONSIBILITIES

• Quality Assurance Leadership:
  • Proactively ensure that the delivered product is of excellent quality by implementing rigorous testing practices.
  • Establish quality standards and best practices to minimize the likelihood of defects being identified by end users.
• Team Leadership:
  • Lead and mentor a geographically distributed QA team (onshore and offshore) that emphasized accountability collaboration and continuous improvement.
• Test Automation Strategy:
  • Design and execute an automation roadmap that scales test coverage without increasing headcount.
  • Oversee creation maintenance and reliability of automated test scripts and frameworks aligned to project goals.
• Business Process Understanding:
  • Master end-to-end business processes to ensure comprehensive coverage across SAP modules and integrations.
  • Collaborate with business analysts product owners and stakeholders to align testing efforts with business requirements.
• Test Case Development and Execution:
  • Design develop and maintain detailed comprehensive and well-structured test plans and test cases.
  • Review test cases created by team members to ensure alignment with business goals and functionality requirements.
  • Execute test cases and analyze results to identify issues and ensure high-quality deliverables.
• Thorough Documentation and UAT Support:
  • Document test case results thoroughly including detailed descriptions of testing scenarios steps and outcomes.
  • Present test case results to user acceptance testers (UAT) to build confidence in the quality assurance process and testing efforts.
  • Reduce the amount of additional testing required during UAT by providing clear evidence of comprehensive testing coverage.
• Defect Management:
  • Proactively identify document and track software defects ensuring timely resolution by collaborating with development teams.
  • Perform root cause analysis of defects and recommend improvements to avoid recurrence.
• Project Collaboration and Communication:
  • Serve as the primary point of contact for QA-related activities within projects ensuring clear communication with stakeholders.
  • Collaborate with development product management and operations teams to establish realistic timelines for testing and delivery.
• Process Improvement:
  • Continuously evaluate and improve QA processes tools and methodologies to enhance efficiency and effectiveness.
  • Stay current with industry trends and emerging technologies in software testing and quality assurance.
• Risk Assessment and Mitigation:
  • Conduct risk assessments to identify potential quality issues and prioritize testing efforts accordingly.
  • Ensure that potential risks are communicated to stakeholders with actionable mitigation plans.
• Metrics and Reporting:
  • Define and track key QA metrics such as defect density test coverage and automation progress.
  • Provide regular reports to stakeholders on testing progress quality metrics and defect status.
  • Team and individual metrics are to be reported on a monthly basis.
• Resource Planning and Allocation:
  • Efficiently allocate resources across onshore and offshore teams to maximize productivity and meet project deadlines.
  • Identify skill gaps within the team and provide training or development opportunities to address them.
• Stakeholder Engagement:
  • Act as an advocate for quality within the organization ensuring that QA priorities are represented in decision-making.
  • Conduct regular meetings with stakeholders to review testing strategies timelines and outcomes.

TECHNICAL QUALIFICATIONS

• 10 years of SAP QA Manager or Lead experience in FSCD FS-RI SAP BP Workflow and FiGL modules.
• Proficiency with SAP TOSCA Automation Tool and SAP Solution Manager (SolMan).
• Ability to create new test cases analyze failures and independently maintain/fix test scripts.
• Strong collaboration skills to work across various SAP teams and comprehend automation requirements.
• Minimum 2 years of Business Analysis (BA)and/or Quality Analyst (QA) experience in the Property & Casualty (P&C) insurance sector.
• Experience in BA and/or QA application maintenance enhancement and Production Support in IT systems.
• Knowledge of SAP BAPI/RFC and integration experience with upstream applications particularly Guidewire or similar Policy/Claim Administration Systems.
• Proficient in developing and reviewing test plans scenarios cases scripts and in bug/defect analysis.
• Experience with SAP ChaRM for release management and coordination with SAP BASIS teams for production deployments.
• A solid foundation in SAP and a thorough understanding of software testing life cycles.

GENERAL QUALIFICATIONS

• Strong analytical and troubleshooting skills.
• Experience leading teams in an onsite-offshore working environment model.
• Knowledge of the insurance and/or reinsurance domain is a plus.
• Effective communication skills both written and verbal.

EDUCATION REQUIREMENTS

• Bachelors Degree and above from an accredited college or university.