HM Note: This onsite contract role is in office every day at the managers discretion. Candidate resumes must include first and last name email and telephone contact information.
Description
Responsibilities / Assignment Deliverables
Provide maintenance and support for the application in production:
Investigate incidents and provide timely resolution
Work with other teams within LTC to confirm defect and find root cause
Support application users (e.g. how to data issues user access / permissions printing etc.).
Conduct workshops with the clients to understand/gather/document system requirements and Issues related to the applications.
Work with the service delivery partners to fix defects or build the technical solution in alignment with the requirements.
Coordinate test and implement the solution.
Test application after infrastructure changes.
Support users to backup and restore applications and databases during computer reimage or refresh.
and nbsp;
The Services and Deliverables to be provided by the consultants will include the following:
Analysis of business processes requirements application and design.
Conduct required workshops with both business and technical subject matter experts
Provide documentation such as:
Process Maps/Flows
User stories
GUI specification
Any information modeling (CDM/LDM)
Report weekly on status and projected plans that conform to existing LTC standards as well as consistently update the LTC activity reporting system.
The provision of guidance and knowledge transfer to other LTC resources to assist them in developing/supporting the applications and enhancements.
Provide day-to-day technical support troubleshooting and bug fixes to existing application(s) within turnaround times as per LTCs Service Level Agreement (SLA) and in accordance with the severity level and escalation stage.
Test applications after infrastructure changes.
Support users to backup and restore applications and nbsp;and databases during computer reimage or refresh.
Provide user and system documentation as per the format already established for the system.
Knowledge transfer plans KT documentation and KT sessions.
Full awareness of standards and best practices in preparation of deliverables listed above.
Skill Set / Experience Required:
Experience with technologies such as
Angular 12 or greater
NET CORE 5
C#
Entity Framework Core
Azure Application gateway Azure App Services Azure SQL DB Azure Function App Azure AD Azure AKS
Selenium
SendGrid.
Knowledge of other Services: OPS Public Secure.
Experience with leading and conducting business analysis in order to assess clients business problems/ opportunities and document the business requirements in such a way that I and amp;IT solutions can be determined.
Experience applying re-engineering concepts to promote business improvements through alternative cost effective service delivery approaches.
Experience with transforming business requirements into systems requirements including creation of acceptance criteria.
Understanding of different software development methodologies (waterfall iterative and amp;incremental agile).
Agile teamwork experience.
Experience with managing product backlog in DevOps.
Familiarity with GO IT Standards and gating process.
Experience with maintaining and supporting complex business and amp; technical solutions.
Experience with Incident Management process and tools like eSMT and SODO.
Ability to multitask or work on multiple issues as well as project activities and meet deadlines.
Excellent customer relationship and communication skills.
and nbsp;
and nbsp;
and nbsp;Skills
Experience and Skill Set Requirements
Evaluation Table
Analytical and amp; Problem-Solving Skills - 30%
Experience with assessing business and amp; system requirements reporting issues and leading remediation activities
Ability to develop options and make recommendations on generic and specific application and data issues
Experience with complex business and amp; technical solutions in this role
Experience with troubleshooting application data and technology issues
Experience with off-line documents synchronization process
Ability to multitask or work on multiple projects and meet deadlines
Methodologies and amp; Tools - 35%
Understanding of different software development methodologies (waterfall iterative and amp; incremental agile)
Working experience with modeling tools like Power Designer and amp; Visio
Experience with Experience with technologies such as
Angular 12 or greater
NET CORE 5
C#
Entity Framework Core
Azure Application gateway Azure App Services Azure SQL DB Azure Function App Azure AD Azure AKS
Selenium
SendGrid.
Experience with service management tools (e.g. eSMT SODO etc.)
and nbsp;
Communication Consultation and amp; Negotiation Skills - 25%
Experience with effective stakeholder management through facilitation of workshops communication negotiation and amp; consensus building
Experience with demonstrating developed features and gaining user acceptance
Experience with advising on technical analysis of issues processes best practices and standards
Experience with listening to client needs and addressing them with patience and professionalism
Being Creative and resourceful while resolving issues or working on enhancements
Excellent communication skills
Previous Public Sector Experience - 10%
Familiarity with GO IT Standards and gating process would be an asset.
Must have:
Experience with assessing business and amp; system requirements reporting issues and leading remediation activities
Ability to develop options and make recommendations on generic and specific application and data issues
Experience with complex business and amp; technical solutions in this role
Understanding of different software development methodologies (waterfall iterative and amp; incremental agile)
Working experience with modeling tools like Power Designer and amp; Visio
Experience with Experience with technologies such as
Angular 12 or greater
NET CORE 5
C#
Entity Framework Core
Azure Application gateway Azure App Services Azure SQL DB Azure Function App Azure AD Azure AKS
Selenium
SendGrid.
HM Note: This onsite contract role is in office every day at the managers discretion. Candidate resumes must include first and last name email and telephone contact information.DescriptionResponsibilities / Assignment DeliverablesProvide maintenance and support for the application in production:Inve...
HM Note: This onsite contract role is in office every day at the managers discretion. Candidate resumes must include first and last name email and telephone contact information.
Description
Responsibilities / Assignment Deliverables
Provide maintenance and support for the application in production:
Investigate incidents and provide timely resolution
Work with other teams within LTC to confirm defect and find root cause
Support application users (e.g. how to data issues user access / permissions printing etc.).
Conduct workshops with the clients to understand/gather/document system requirements and Issues related to the applications.
Work with the service delivery partners to fix defects or build the technical solution in alignment with the requirements.
Coordinate test and implement the solution.
Test application after infrastructure changes.
Support users to backup and restore applications and databases during computer reimage or refresh.
and nbsp;
The Services and Deliverables to be provided by the consultants will include the following:
Analysis of business processes requirements application and design.
Conduct required workshops with both business and technical subject matter experts
Provide documentation such as:
Process Maps/Flows
User stories
GUI specification
Any information modeling (CDM/LDM)
Report weekly on status and projected plans that conform to existing LTC standards as well as consistently update the LTC activity reporting system.
The provision of guidance and knowledge transfer to other LTC resources to assist them in developing/supporting the applications and enhancements.
Provide day-to-day technical support troubleshooting and bug fixes to existing application(s) within turnaround times as per LTCs Service Level Agreement (SLA) and in accordance with the severity level and escalation stage.
Test applications after infrastructure changes.
Support users to backup and restore applications and nbsp;and databases during computer reimage or refresh.
Provide user and system documentation as per the format already established for the system.
Knowledge transfer plans KT documentation and KT sessions.
Full awareness of standards and best practices in preparation of deliverables listed above.
Skill Set / Experience Required:
Experience with technologies such as
Angular 12 or greater
NET CORE 5
C#
Entity Framework Core
Azure Application gateway Azure App Services Azure SQL DB Azure Function App Azure AD Azure AKS
Selenium
SendGrid.
Knowledge of other Services: OPS Public Secure.
Experience with leading and conducting business analysis in order to assess clients business problems/ opportunities and document the business requirements in such a way that I and amp;IT solutions can be determined.
Experience applying re-engineering concepts to promote business improvements through alternative cost effective service delivery approaches.
Experience with transforming business requirements into systems requirements including creation of acceptance criteria.
Understanding of different software development methodologies (waterfall iterative and amp;incremental agile).
Agile teamwork experience.
Experience with managing product backlog in DevOps.
Familiarity with GO IT Standards and gating process.
Experience with maintaining and supporting complex business and amp; technical solutions.
Experience with Incident Management process and tools like eSMT and SODO.
Ability to multitask or work on multiple issues as well as project activities and meet deadlines.
Excellent customer relationship and communication skills.
and nbsp;
and nbsp;
and nbsp;Skills
Experience and Skill Set Requirements
Evaluation Table
Analytical and amp; Problem-Solving Skills - 30%
Experience with assessing business and amp; system requirements reporting issues and leading remediation activities
Ability to develop options and make recommendations on generic and specific application and data issues
Experience with complex business and amp; technical solutions in this role
Experience with troubleshooting application data and technology issues
Experience with off-line documents synchronization process
Ability to multitask or work on multiple projects and meet deadlines
Methodologies and amp; Tools - 35%
Understanding of different software development methodologies (waterfall iterative and amp; incremental agile)
Working experience with modeling tools like Power Designer and amp; Visio
Experience with Experience with technologies such as
Angular 12 or greater
NET CORE 5
C#
Entity Framework Core
Azure Application gateway Azure App Services Azure SQL DB Azure Function App Azure AD Azure AKS
Selenium
SendGrid.
Experience with service management tools (e.g. eSMT SODO etc.)
and nbsp;
Communication Consultation and amp; Negotiation Skills - 25%
Experience with effective stakeholder management through facilitation of workshops communication negotiation and amp; consensus building
Experience with demonstrating developed features and gaining user acceptance
Experience with advising on technical analysis of issues processes best practices and standards
Experience with listening to client needs and addressing them with patience and professionalism
Being Creative and resourceful while resolving issues or working on enhancements
Excellent communication skills
Previous Public Sector Experience - 10%
Familiarity with GO IT Standards and gating process would be an asset.
Must have:
Experience with assessing business and amp; system requirements reporting issues and leading remediation activities
Ability to develop options and make recommendations on generic and specific application and data issues
Experience with complex business and amp; technical solutions in this role
Understanding of different software development methodologies (waterfall iterative and amp; incremental agile)
Working experience with modeling tools like Power Designer and amp; Visio
Experience with Experience with technologies such as
Angular 12 or greater
NET CORE 5
C#
Entity Framework Core
Azure Application gateway Azure App Services Azure SQL DB Azure Function App Azure AD Azure AKS