BALENCIAGA Sales & Client Advisor Client Ambassador

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Summary

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Description

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937 the original House of Balenciaga defined modern couture with its many innovations to form and technique.

Today it continues to uphold the vision of the House through boundary-pushing collections including womens and mens ready-to-wear accessories and objets dart. The brands unprecedented interactions with the expanding digital realm material developments and todays social responsibilities keep it at the forefront of modernity.

In 2021 Balenciagas 50th Couture collectionthe Houses first since its founder retired in 1968 reintroduces a standard of cutting-edge elegance.

From October 2015 to July 2025 Demna designed both mens and womens collections as the Artistic Director.

In July 2025 Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

We are currently seeking a Sales & Client Advisor who will report to the Store Manager.

Your Opportunity
You can significantly contribute to the store sales by providing Balenciaga signature to all internal and external clients support the management team and represent Balenciaga brand and image.

How you will contribute

Ensure to achieve daily and monthly sales targets & KPIs by using appropriate sales techniques to ensure they are met
Act as a host for customer interact and consistently strengthen and build strong customer relationships
Develop and maintain good product knowledge and provide excellent and professional customer service
Replenish stock maintain high standards of merchandise. Product presentation and control products from a quality point of view
Maintain store cleanness and tidiness grooming and appearance of all areas respecting the visual merchandising standard
Support all the store processes compliance and follow-up

Who you are

Prior experience in multinational brand environment. With related experience is a plus.
Product and Fashion sensitivity with good knowledge of fashion trend
Strong sense of responsibility and team spirit
Ability to work under pressure in a fast-paced environment
Good command of both spoken and written English and Chinese
Good PC skills such as MS Office and other digital tools

Why work with us

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender age nationality culture disability sexual orientation - enriches the workplace and our client experience. As an Equal Opportunity Employer we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Job Type

Regular

Start Date

Schedule

Full time

Organization

Balenciaga Asia Pacific

Required Experience:

Unclear Seniority

SummaryJob Family Group Description - Sales / Omni-Channel:Combines all positions within the different sales channels: retail wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Retail Selling:Represents the brand to clients. Guides them at ever...