Position Overview
Assists in the delivery of exceptional individualized patient care under the direct supervision of a physician or physician assistant.
Essential Functions
Provide excellent customer service to internal and external customers through prompt response and courteous communication.
Assisting the physicians with coordination of care between other departments testing and surgical facilities and/or physician offices.
Initiates orders for XRMRI CT US and Bone Scans as directed by the physician on the day the patient is seen.
Provide live phone support as needed for all incoming patient phone calls within the designated subspecialty.
Coordinates patient/clinic flow together with medical assistants. Assist with hands on duties such as splint removals injection prep.
Other:
Anticipate ways to improve patient care and experience.
Assists in the evaluation development and effectiveness of systems and protocols.
Participates in professional development activities and maintains professional affiliations.
Other duties as assigned.
Knowledge/Skills Abilities Required High School Diploma or GED with Medical Assistant Certification and preferably 2 years back office medical office experience. Knowledge of EHR system. Excellent communication depth knowledge of medical terminology pharmacology anatomy and physiology and surgical procedures as well as treatment modalities. Must be able to spell accurately. Strong organizational skills. Ability to multi-task and prioritize. Ability to remain calm under pressure. Ability to maintain quality control standards. Knowledge of HIPAA and OSHA requirements.
#PANO
Required Experience:
Junior IC