Automotive Sales Consultant
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Job Location:
Michigan, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About Us:
Graff Chevrolet & GMC of Michigan City is part of theGraff Automotive Groupa family-owned values-driven organization with over 110 years of automotive excellence. We are located on a dynamic multi-brand auto campus serving Northwest Indiana. Our team is committed to transparency customer satisfaction innovation and community engagement.
Position Summary:
The Sales Consultant atGraff Chevy & GMC of Michigan City is responsible for providing an exceptional car-buying experience for customers seeking Chevy GMC and pre-owned vehicles. This position involves engaging with customers identifying their vehicle needs presenting appropriate options and guiding them through the purchase process. The Sales Consultant will have product knowledge and excellent communication skills to close sales and build long-term relationships with customers. Achieving sales targets and maintaining a high level of customer satisfaction are key components of this role.
Key Responsibilities:
Customer Engagement: Greet customers promptly and professionally identifying their needs and providing an exceptional personalized car-buying experience.
Product Knowledge: Maintain up-to-date knowledge of Chevy GMC and pre-owned vehicle inventory including features pricing and financing options to effectively answer customer inquiries and guide purchasing decisions.
Customer Follow-Up: Build and nurture relationships with customers ensuring satisfaction and encouraging repeat business and referrals. Follow up on leads and previous customers to drive sales.
Sales Goals: Meet or exceed monthly and quarterly sales targets contributing to the dealerships success.
Product Demonstrations: Conduct test drives and provide detailed walkarounds of vehicles highlighting key features and answering questions to enhance customer decision-making.
Customer Satisfaction: Ensure every customer interaction results in a positive experience addressing any concerns or issues promptly and professionally.
Preferred Qualifications:
Automotive Sales Experience: Not necessary will train the right candidate.
Product Knowledge: Familiarity with Chevy and GMC vehicles as well as the automotive industry in general will be an asset.
Customer Service Excellence: Proven ability to provide outstanding customer service build rapport and maintain long-term relationships with clients.
Communication Skills: Excellent verbal and written communication skills with the ability to explain complex information in a clear and friendly manner.
Tech-Savvy: Comfortable using dealership software CRM systems and digital communication tools to track leads and manage customer relationships.
Sales-Driven: A goal-oriented mindset with a strong desire to meet and exceed sales targets and contribute to the success of the team.
Organizational Skills: Strong organizational and time-management skills with the ability to handle multiple tasks and prioritize effectively.
Team Player: Ability to collaborate effectively with the sales team and other departments such as finance and service to provide the best customer experience.
Valid Drivers License: A valid drivers license and a clean driving record are required.
Ideal Candidate Traits:
High integrity and professionalism.
Motivated by team success and personal accountability.
Adaptable and excited to implement processes from a growing group.
Comfortable with technology and digital retailing tools.
Why JoinGraff Chevrolet of Michigan City
Leadership opportunities across a growing multi-store campus.
Support from a centralized office and experienced ownership group.
Employee-focused culture with low turnover and high engagement.
Competitive compensation plan with bonus opportunities and benefits.
To Apply:
Submit your resume and a brief cover letter outlining your leadership experience and interest in the role.
Required Experience:
Contract
Key Skills
- Sales Experience
- Direct Sales
- Door-to-Door Experience
- B2B Sales
- Customer Service
- Communication skills
- Basic Math
- Retail Sales
- Analysis Skills
- High-end Sales
- Outside Sales
- negotiation
About Company
Full job description At Graff Chevrolet GMC of Michigan City, we believe our people are the foundation of our success. We’re building a team of professional...
