Remittance Reporting Specialist 1st Shift
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Job Location:
Newark, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Shift: 1st Shift Monday - Friday 10:00am - 6:30pm
Why Join Us:
- We value our people and offer generous benefits - Medical Dental Vision benefits start day ONE! PLUS: Paid time off 401K paid maternity/paternity leave tuition reimbursement pet bereavement and more!
- There is a reason we boast numerous awards like Great Place to Work Certified and Best Place to Work For Moms Dads LGBTQ and Veterans (just to name a few). At Deluxe we know that great people make a great organization.
- A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why we heard the people benefits family/home time diversity and team culture.
Job Duties:
The Reporting Specialistensures accurate and timely delivery of client files and customized reporting with a minimal amount of supervision. This includes system monitoring across multiple platforms data consolidation from multiple locations and site problem solving error resolution tech support engagement and follow-up. They are also responsible for afterhours communication with clients pertaining to all file issues.
Monitor workflow across multiple environments ensuring that work is completed timely and accurately to ensure that daily files and deposits are met according to client SLA requirements.
Monitor and resolve file activity from multiple sites resolving all errors encountered and communicating with processing sites on outstanding file activity including but not limited to client account receivable files image cash letter files long term archive files client decisioning module files.
Follow established procedures ensuring complete and accurate file processing adhering to all established procedures and audit and compliance requirements.
Complex issue resolution including opening tickets to internal and external support teamstrackingthe resolution activity and keeping all internal and external parties apprised of the situation.
Act as first level support for after hour client contact center for file and processing issues requiring timely resolution.
Basic Qualifications (BQs)
Education and Experience: Basic computer skills.
Preferred Qualifications (PQs)
Education: High School/GED
Experience: .5 years with File Transmissions Image RPS and Mainframe Interface
Additional Basic Qualifications:
Must be 18 years of age or older
Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Healthcare (Medical Dental Vision)
Paid Time Off Volunteer Time Off and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
IC
Key Skills
- Economics
- Access Control System
- B2C
- Drafting
- Informatica
- Events & Exhibitions
About Company
At Deluxe, we’ll support and help you grow your unique strengths to unlock the potential of our business clients as well as your employment experience.
