Marketing Client Coordinator

Be the one who makes a difference!

At Vertex Education we are a team of high achievers courageous leaders and passionate believers in changing lives through education. As a purpose-led education services provider our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients schools students and communities. Be the one who makes a differencewith us.

Vertex Educations marketing department delivers innovative data-driven solutions to help school networks grow enrollment and build long-term brand equity. We are a collaborative high-performance team of strategists creatives and operations professionals dedicated to changing lives through education.

The Marketing Client Coordinator plays a critical role in supporting client relationships and ensuring seamless execution of marketing services across a growing portfolio of schools and networks. This role serves as the primary day-to-day coordination and communication hub for assigned clients enabling senior marketing leaders to focus on strategy innovation and growth.

This position is ideal for a highly organized service-oriented professional who thrives in a fast-paced multi-client environment and excels at managing details timelines and stakeholder communication. The Marketing Client Coordinator ensures clients feel informed supported and confident while maintaining strong internal alignment across marketing digital and creative partners.

ESSENTIAL FUNCTIONS:

Client Liaison & Communication:

• Serve as the primary day-to-day point of contact for assigned marketing clients ensuring timely professional and proactive communication.

• Coordinate client meetings including scheduling agenda development note-taking and follow-up documentation.

• Prepare and distribute regular client updates reports and status summaries in partnership with marketing leadership.

• Manage inbound client requests triage needs appropriately and route work through established internal workflows.

• Maintain a high standard of responsiveness clarity and service excellence in all client interactions.

Project Coordination & Workflow Support:

• Support the execution of marketing initiatives by tracking timelines deliverables and dependencies across multiple clients.

• Coordinate with internal team members freelancers and external partners to ensure tasks are clearly defined and deadlines are met.

• Create and maintain project documentation briefs and task records within project management systems.

• Identify risks bottlenecks or scope concerns early and escalate appropriately to marketing leadership.

Reporting & Documentation:

• Compile performance data campaign results and activity summaries for client-facing reports.

• Ensure accurate documentation of client decisions approvals and revisions.

• Maintain organized records of client assets communications and project histories to support continuity and scalability.

Operational Support & Quality Control:

• Support quality assurance processes by confirming deliverables align with approved scopes timelines and client expectations.

• Assist in coordinating reviews and approvals for marketing materials prior to client delivery.

• Ensure brand standards voice and accessibility requirements are followed across client deliverables escalating concerns when needed.

This position does not have formal supervisory responsibilities. The Marketing Client Coordinator works under the direction of senior marketing leadership and collaborates closely with internal team members and external partners to ensure smooth execution of marketing services.

Education Certifications and Related Experience:

• Bachelors degree in Marketing Communications Business or a related field is preferred. A combination of education and relevant professional experience will be considered in lieu of a degree.

• 13 years of experience in account coordination client services marketing operations or project support.

• Experience working in a multi-client service-based or agency-style environment preferred.

• Experience using project management and collaboration tools (e.g. Asana Zendesk Google Workspace) preferred.

Skills and Competencies:

• Strong organizational and time-management skills with the ability to manage multiple clients timelines and priorities simultaneously.

• Excellent written and verbal communication skills with a professional client-focused approach.

• High attention to detail and strong follow-through to ensure accuracy consistency and timely delivery.

• Ability to document decisions track action items and maintain organized records across multiple engagements.

• Comfort working in a fast-paced evolving environment with changing priorities and deadlines.

• Strong interpersonal skills with the ability to build trust and maintain positive working relationships with internal teams vendors and clients.

• Sound judgment and discretion when handling sensitive or time-sensitive client communications.

• Familiarity with K12 education enrollment marketing or mission-driven organizations is a plus.

• The incumbent in this position will be required to pass a criminal history background check.

• Must be able to obtain and hold a valid IVP Level One Fingerprint Clearance Card at all times.

• Travel between campuses may be required from time to time.

• This position requires the need to lift objects (up to 25 pounds) on occasion.

• This position may require sitting for long periods at times talking on the phone standing kneeling stooping and long periods of concentration.

• Local and in-state travel required.

Be excited to be a part of our team and grow your career with us!

Be the one who enables us to positively impact over 258000 students across multiple states while driving our growth forward so we can enrich even more lives. Be the one who helps us achieve excellence for over 226 schools that we support with academics finance technology human resources communications marketing facilities construction and food services. Be the one who is a diverse thinker a team player a smart risk taker an innovator and a difference maker by encouraging others to climb higher and reach farther to further education.

• Be yourself surrounded by wonderful people who care about you value your unique skills and lift you up.

• Be supported in your work by caring leaders and team members who want you to succeed.

• Be empowered to make a difference and climb higher and reach farther to change lives through education.

• Be well in all aspects of your life from your physical mental and emotional wellbeing to your finances.

• Enjoy industry-leading pay rewards referral bonuses with unlimited flexible paid time-off for performance.

• Be able to care for your health and your family with comprehensive medical dental and vision benefits and invest in your future with 401(k) plans with a 6% employer match on your contributions.

• Enhance your growth and development with mentoring and money to take training classes.

• Thrive in a welcoming supportive and inclusive environment where we treat others with fairness and respect celebrate diversity and elevate equality and inclusion as an equal opportunity employer.

Be the one who makes a difference!

With an innovative mind a hungry heart and engaging spirit you can change lives through education. Be a part of Vertex Education and lets make a difference together. Apply Today!