Firebirds 5050 Program Sales Associate | Part-Time | Acrisure Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The primary role of the 50/50 Raffle Program Sales Associates is to sell tickets for the 50/50 raffle at all Coachella Valley Firebirds home games (pre-season regular and playoffs). The 50/50 raffle program is a fundraiser for the One Valley Foundation and its charitable partners as well as to engage and educate Firebird fans about this exciting in-game activity. The One Valley Foundation is committed to ensuring an inclusive community for our fans united through a shared passion for sports. We aim to create greater opportunity and impact across the Coachella Valley through a variety of programs and legacy events focused on our three core pillars of Education Community and Access to Hockey. 50/50 Raffle Sales Associates report to the Senior Director of Community Relations.

This role will pay an hourly rate of $20.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until April 10 2026.

Responsibilities

• Actively sell handle and distribute 50/50 raffle tickets using a mobile handheld or stationary device during and prior to Firebirds hockey games.
• Effectively engage with Firebirds guests regarding the 50/50 Raffle and the One Valley Foundation in a fast-paced environment
• Accurately reconcile sales with cash and credit card totals per game
• Effectively meet and exceed established sales goals
• Be a Firebirds ambassador during games and get fans excited about purchasing
• Other duties as assigned

Skills Education and Working Conditions

• High School diploma or equivalent
• Must be at least 18 years of age
• Must have excellent customer service skills with the ability to interact with a large and diverse fan base
• Excellent communication skills with an enthusiastic and professional attitude
• Cash handling experience and management of cash and credit reconciliation a plus
• Motivated and goal-oriented to reach or exceed sales milestones
• Ability to work independently as well as in a team environment
• Genuine enthusiasm for community involvement within the sports and entertainment world
• Ability to work a flexible schedule including nights weekends and holidays as required
• Must be able to work a minimum of 80% of Firebirds home games
• Ability to walk and/or stand for long periods of time
• Ability to climb up and down stairs multiple times during shift

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.