Incentive Compensation (IC) IT Lead

Incentive Compensation (IC) IT Lead

People Manager / Team Lead over IC Technical Analysts; BusinessIT Delivery Owner

Role Summary

The IC IT Lead owns endtoend delivery for Incentive Compensationspanning daytoday incident response continuous enhancements and strategic projects. This leader manages technical analyst resources orchestrates businessIT coordination sets work standards and rhythms reports status surfaces risks early and shapes a longterm roadmap. The ideal candidate is a clear communicator a structured operator and a curious think tank who takes ownership asks better questions and drives outcomes.

Team Composition & Operating Model

• Build a team composed of technical analysts with strong functional understanding of Incentive Compensation to interact effectively with business stakeholders.
• Ensure analysts can translate business requirements into technical designs configurations and integrations.
• Establish work management practices (intake triage prioritization Kanban/Scrum) capacity planning and oncall rotations for incident coverage.

People Leadership & Team Management

• Lead and mentor an IC technical analyst team; define role expectations skill matrices and development plans.
• Set quality bars for configuration test cases and documentation.
• Coach the team to balance technical depth with business communication and stakeholder empathy.

Delivery Ownership: Incidents Enhancements Projects

• Incidents: Run ITILaligned incident managementrapid triage root cause analysis business communications and postincident reviews.
• Enhancements: Operate a backlogassess value size work schedule sprints/releases and ensure regressionsafe delivery.
• Projects: Lead crossfunctional program delivery (scope plan RAID logs timelines stakeholder alignment change management).

Platform & Process Governance

• Oversee Oracle Fusion Incentive Compensation configurations and related tooling; ensure standards controls and audit readiness.
• Govern critical IC objects and flows (participants/roles comp plans/measures transaction crediting payment runs attainment reporting and data integrations with Payablespreferably Oracle EBS).
• Own environment strategy (dev/test/prod) release management and regression testing frameworks.

Stakeholder Engagement & Communication

• Serve as the single accountable owner for business partners (Sales Ops Finance/Payables HR Comp) and IT (ERP CPQ Data/Integration).
• Run executiveready status communications: dashboards weekly readouts risk/issue escalation and decision logs.
• Translate complex IC topics into crisp narratives for leaders and end users; lead training and adoption plans.

Strategy & Continuous Improvement

• Define the IC roadmap (nearterm stability mediumterm capability longterm modernization).
• Benchmark processes and KPIs (accuracy timeliness costtoserve); drive automation and simplification.
• Foster a culture of curiosityhypothesis testing metricsdriven experiments and proactive risk identification.

Qualifications

• 57+ years in Incentive Compensation/SPM delivery with 35+ years leading teams or programs.
• Handson fluency guiding technical analysts across Oracle Fusion Incentive Compensation configurations (participants/roles comp plans/measures transaction crediting payment processing attainment reporting) and integrations with Payables/ERP (preferably Oracle EBS).
• Strong technical skills: SQL/PLSQL OTBI/BI Publisher reporting data modeling ETL/pipelines and integration patterns (OIC/ODI REST/SOAP).
• Experience with job scheduling/monitoring.
• Strong work management skills: backlog operations release planning RAID discipline and executivelevel status reporting.
• Excellent written/verbal communicationable to translate between business requirements and technical solutions.
• Ownership mindsetacts with urgency closes loops and raises the bar.

NicetoHave

• Experience with CPQ/ERP/HCM data flows; familiarity with Salesforce/Varicent/ SP(M) ecosystems.
• ITIL Agile (Scrum/Kanban) or PMP certifications; exposure to OKRs and product operating models.
• Test automation frameworks for IC processes; CI/CD for configuration and report deployments.
• Background in Finance/Payables or Sales Operations; audit/compliance experience.

Core Competencies (Think Tank Profile)

• Strategic Thinking: Connects daily delivery to a longterm roadmap; anticipates scaling needs.
• Curiosity & Problem Solving: Probes data tests hypotheses and proposes pragmatic improvements.
• Communication & Influence: Frames issues succinctly tailors messages to audiences and drives decisions.
• Execution Excellence: Builds repeatable mechanisms; ships reliably; measures outcomes.
• Ownership & Accountability: Owns commitments endtoend; ensures quality and user satisfaction