IT Systems Engineer

Intertek is continually innovating and evolving to reduce risk for consumers brands and organizations in every sector and industry around the world. We go beyond Testing Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality safety and sustainability to life

This position is responsible for maintaining and proactively managing field office IT systems and infrastructure in operating addition providing Tier3 support for escalations and project work. Reporting to the North Amer IT Manager.

HERES WHAT YOULL DO ON THE JOB:

• Maintain all field office filesystem and data storage integrity.
• Perform administrative tasks as required to files servers and IT systems
• Monitor field site files servers for capacity utilization network availability and performance; troubleshoot as required
• Maintain central repository of all sites specific IT Systems documentation and requirements
• Implement maintain and report on field office system/data backup policies schedules and procedures.
• Coordinate data recovery requirements with field office operations personnel.
• Document and maintain field office specific disaster recovery plans validation and test documentation.
• Work with internal customers to provide system solutions
• Work with regional and global engineering teams for site specific IT infrastructure support.
• Liaise with Interteks offshore global service desk and other technical teams to ensure tickets effectively transition through a centralized service desk application (ServiceNow).
• Ensure adherence to company IT standards for systems participate in regular CMC audits of field office IT systems and infrastructure.
• Work with internal customers to provide system solutions
• Write effective technical documentation as assigned
• Keep abreast of current technology
• Perform other work as required

What does it take to be successful in this role

QUALIFICATIONS AND EXPERIENCE

• Degree in Information Technology and/or the equivalent in terms of education experience and training
• Working knowledge of MS server operating systems
• Working knowledge of VM technology; specifically VMWARE and Hyper V.
• Exposure to IT systems security monitoring and configuring
• Knowledge of DNS DHCP Active Directory
• Knowledge of or exposure to SMS and/or other asset management tools
• Working knowledge of backup/restore solutions
• Knowledge of networking topologies and network wiring systems
• Extensive experience utilizing several operating systems
• Technical certification such as MCS or MCSE preferred
• Experience with cloud management& deployment services (Azure & AWS)
• Experience with Exchange Online management via PowerShell
• Experience with MS SQL server management
• Experience with MS FIM/MIM server management.
• Experience with Dell and HP server hardware/equipment a plus

COMPETENCIES

• A history of self-motivation organization planning and detail-oriented work
• The skill set and desire to stay up with technology changes
• Able to read analyze and interpret technical and business documentation
• Ability to communicate in English effectively both verbally and in writing
• Ability to effectively present information and respond to questions from various levels of management and users
• Ability to work independently with minimal supervision
• A team player able to work with peers on tasks and projects
• Flexible approach to working hours and travel as needed
• Must be able to participate in a 24 hour on call rotation
• Cultural awareness

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market with a proven high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion pace and precision we work to exceed our customers expectations while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Interteks network of phenomenal peopleare our greatest assets and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation or who need assistance applying please call 1- (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.