Creative Operations Manager
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Serving the needs of all families with young childrenCarters Inc. is the largest North American apparel retailer exclusively for babies and young children encompassing Carters OshKosh Bgosh Skip*Hop and Little Planet brands. Meaningful work constant learning genuine people and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carters.
Howyoullmake an impact:
The Retail Creative Operations Manager drives operational excellence and brand consistency across our store fleet and in partner retail locations. This role oversees the planning execution and delivery of marketing campaigns promotions and special projects ensuring thebrandisrepresented consistently and effectively across all retail environments.The manager leads day-to-day retail production operations manages procurement of POS/POP materials and serves as the key liaison between internal teams and external vendors. By fostering collaboration streamlining workflows andanticipatingchallenges this role ensures a seamless best-in-class in-store experience that elevates brand presentation and engages the consumer everywhere the brand is represented.
This role reports into the Director of Production has 2 direct reports and is based in our Atlanta offices and is on-site 4 days a week.
65%:Operations Planning/Management
Manage daily operations and project schedules for retail creative production across all Carters Inc. brandsincludingcorporateandwholesale accounts
Lead and mentor the retail production team supporting their growth and development helping set priorities and troubleshooting challenges to ensure success
Collaborate with creative visual merchandisingand cross-functional partners to set deliverables release artwork and ensure final delivery on time and on brand
Drive quality control for all internal and external deliverables ensuring brand consistency and excellence
Conductstoresvisits toevaluate execution gather feedback andidentifyopportunities for improvement
Partner with finance on project forecastingbudgettrackingand reporting
Monitorproject spend to budgetsand proactively manage resource allocation
Streamline workflows implementprocess improvements and develop exception processes whereneeded
Identifyand elevatebest-in-class vendors technology materials and trends to improve quality efficiency and cost savings
Stay current on retail trends and customer behaviors to create innovative scalable and future-proof store environments
Prepare and present quarterly reports to Creative Ops team and leadership on marketing inventory and signage production tracking usage availability and project status to inform planning and decision-making
45%:Task Management
Provide unified leadership across the production and creative operations teams setting checkpoints and ensuring reviews approvals and deliverables arecompleted on time
Managestore openings closings and conversion kits including warehousing fulfillment inventory management and ship notifications
Lead the sourcing quotes and negotiationswith vendors for printsignageand other in-store marketingseasonalmaterials
Oversee procurement of all POS/POP materialsnegotiating contracts and ensuring vendor accountability foron-timedelivery and cost-effective solutions
Coordinate status meetings with cross-functional teams and external partners providing guidance to the team on priorities and workflow
Manage the Retail Only inboxprioritizing and resolving requests and issues promptly
Support new store rolloutsand retail initiatives through detailed project and production planning
WedLove to hear from you if:
Must have:
5 years of production budget management experience including metricsutilizationreporting and delivering cost-effective results
Experience leading creativeretailoperations or production teams in high-volume fast-paced environments
5 years of experience with print and substrate materials
Proven ability to manage multiple projects timelines and distribution lists simultaneously (familiarity with tools like Smartsheetis a plus)
Strong problem-solvingskills with the ability to adapt and propose alternativesunder changing circumstances
Experience managing projects within budget and schedule constraints
Vendor managementexpertise including RFQs andcontract negotiation
Highly organized detail-oriented and accountable with exceptional follow-through
Excellent written and verbal communication skills confident in cross-functional and vendor-facing interactions
Strong analytical and critical thinking skills witha track recordof driving efficient solutions
Proactive leader who fosters communication flow aligns cross-functional teams and drives accountability for successful outcomes
Strong time-management skills; adaptable flexible and positive under pressure
Demonstrated leadership mentorship or team coordination experience including guiding supporting and developing team members
Proven ability to build andmaintainstrong relationships with internal teams and external vendors
Preferred skills and experience:
3 years of direct supervision experience
Strong working knowledge of Adobe Illustrator Photoshop and InDesign
Experience managing retail in-store operations POS/POP production and rollout projects
Advancedproficiencyin Microsoft Office (Word Excel PowerPoint Outlook)
Bachelors degree preferred
Makea career at Carters:
Career Development: Success starts from within and we have several paths from which you can choose to enhance yourcareerevolution. From Carters University to Toastmasters to mentorship programs and more we encourage you toutilizethese tools to elevate your professional prowess.
NOTE: Thisjobdescription is not intended to be all-inclusive.The duties described may be changed or reassigned at the discretion of management and the employee may be required to perform duties that are not listed in thejob description.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin genetics disability age veteran status or any other status protected by federal state or local law.
Required Experience:
Manager
Key Skills
- Microsoft Office
- Graphics Design
- Copywritter
- Creative concept
- Advertising
- Communication
- Adobe Creative Suite
- Autodesk
- Art Direction
- Flash
- Flex
- HTML
- SEO
- Fine art
- Quarkxpress
About Company
Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.
