About Us
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming manual work that gets in the way of real work our tools automate everything from travel bookings to expenses invoice processing and more. By eliminating this shadow work that wastes hours erodes morale and saps innovation were on a mission to power real work with real impact.
Were trusted by more than 10000 companies worldwide including Wise On Running Breitling and Fabletics and were tackling the 7 hours of lost productivity per employee each week a $1.7 trillion problem.
Founded in 2015 Perk has grown into a global company of more than 1800 people across 12 offices globally with headquarters in London and Boston. We combine innovation control and simplicity to transform how businesses work and how people feel at work.
At Perk were driven by our values like being an owner delivering a 7-star experience and working as one team. We value curiosity purpose and mindset not just knowledge to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries representing over 70 countries. If youre excited about having a real impact and shaping how millions of people experience work wed love you on the team.
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About the role
Were scaling rapidly across the US and Europe and our global team of nearly 2000 colleagues continues to grow rapidly. As we expand our reach launch new products and enter new markets we need to stay sharp scalable and human. Thats where you come in.
Were building a new team within People and are looking for a People Advisor to manage day-to-day casework across performance conduct and policy-related issues. This role executes early flags probation cases attendance concerns policy guidance and formal PIPs. It is responsible for maintaining accurate and compliant documentation providing high-quality support to managers and ensuring consistent application of Perk people policies across the globe. We are hiring in London Barcelona and Chicago or Boston.
If you thrive in fast-paced environments have experience handling multiple ER cases on a global remit and want to make a meaningful impact on people and performance wed love to meet you.
What youll do
Reinforce leader-led decisions by co-piloting on ER cases with managers on case approach and each step of ER case management.
Own day-to-day casework including Performance management probation attendance behavioural concerns and policy queries.
Ensure compliance and maintain accurate and complete documentation for each case.
Provide data insights and highlight trends or early flags to ensure early intervention can be delivered.
Ensure efficiency in case management and minimise case timelines from open to resolution as appropriate.
Partner across the People Team and wider business to ensure smooth alignment and delivery of ER cases.
What success looks like
Manager satisfaction with co-pilot support provided on cases.
Timely progression of cases and reduced delays.
Strong partnership with People Team and wider business.
Clear reliable case data that supports planning and risk reduction.
High documentation accuracy and compliance.
What youll bring
You must have demonstrable experience and knowledge of employee relations processes and in at least two of our largest locations (Spain UK Boston or Chicago).
Strong experience managing multiple ER cases particularly with performance and conduct cases.
Ability to organise document and track ER matters with accuracy.
Strong judgement and ability to follow structured case processes as well as act on sound judgement when alternative approaches are required.
High attention to detail.
What we offer
Receive competitive compensation and equity ownership in Perk
Rest and recharge with 25 days of annual leave plus bank holidays
Take control of your physical health with private medical cover and voluntary dental insurance from Bupa and discounted gym memberships with GymFlex
Plan for your future with our qualifying earnings company pension plan with Aviva
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Rest assured that youre covered by income protection in case you experience a long-term sickness or absence
Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus
Join our unforgettable Perk events including our spectacular annual summer party
Always feel supported with Spring Health our market-leading wellbeing partner providing fast comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Focus on your family with 12-16 weeks paid parental leave
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 Work from Anywhere days per year
Stay savvy with access to a wide variety of discounts and rewards
Follow your passions and take a four-week fully paid sabbatical once you reach 5 years
Let us help you move to one of our hubs with relocation support
Interview process
Talent Acquisition interview - 30mins Virtual
Hiring Manager interview - 30-45mins Virtual
Stakeholder interview - 30-45mins - In person interview
People team peer interview - 30mins virtual or In person
Values interview with People Team Leadership - 30mins virtual
How We Work
At Perk we take an IRL-first approach to work where our team works together in-person 3 days a week. As such this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity productivity creativity and ultimately making us a great place to work.
For certain roles we can help with relocation from anywhere in the world English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.
Perk is a global company with a diverse customer base and we want to make sure the people behind our product reflect that. Were an equal opportunity employer which means youre welcome at Perk regardless of how you look where youre from or anything else that makes you well you.
Protect Yourself from Recruitment Scams
All official communication from Perk will always come from email addresses ending in @ or @ our verified social media channels or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment training or fees request sensitive personal information such as bank details early in the process or communicate through unofficial apps like WhatsApp Telegram or Signal. If you receive a message claiming to be from Perk that seems suspicious please do not respond. Forward it to and we will confirm whether it is legitimate.
Required Experience:
Unclear Seniority
TravelPerk offers the freedom travelers want, and the control companies need. Enjoy an industry-leading travel inventory, 24/7 support and easy booking.