Medical Receptionist (Dermatology clinic) Largo, FL
Share
Job Location:
Monthly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Anne Arundel Dermatology is hiring a Medical Receptionist to join our dermatology practice Academic Alliance in Dermatology in Largo Florida. This position supports a busy outpatient dermatology clinic and is ideal for candidates with experience in a medical office healthcare front desk or dermatology setting. This is a patient-facing role focused on phones appointment scheduling and referral coordination.
Responsibilities
We are seeking a professional bright and customer-focused individual with strong communication skills to support our busy outpatient dermatology clinic. This role plays a key part in shaping the patient experience through clear friendly and efficient phone-based interactions. You will be responsible for managing inbound calls scheduling appointments and coordinating referrals while supporting smooth daily clinic operations.
Responsibilities include:
Serve as a primary point of contact for patients via phone providing a professional and welcoming experience
Answer and triage incoming calls schedule new and existing patient appointments and coordinate referrals
Take accurate concise phone messages and route them appropriately to clinical or administrative staff
Enter and maintain complete and accurate patient demographics appointment details and referral information
Review patient charts to ensure required documentation is received completed and properly filed
Communicate clearly with patients regarding appointment details next steps and referral status
Monitor call volume and patient needs to support efficient clinic flow and timely follow-up
Distribute incoming faxes reports and correspondence to patient records in a timely manner
Ensure all phone messages faxes and internal communications are addressed promptly and accurately
Collaborate with clinical and administrative teams to support daily operations as needed
Treat all patients with professionalism empathy and respect at all times
Perform additional administrative duties as assigned by management
Qualifications
Education & Experience
High school diploma or GED required
1-3 years of recent experience as a Medical Receptionist or front desk professional in a clinical or surgical setting preferred
Prior experience in dermatology strongly preferred
Skills & Abilities
Strong customer service and verbal/written communication skills
Knowledge of HIPAA privacy and confidentiality standards
Ability to multitask and prioritize in a fast-paced clinical environment
Excellent organizational and time management skills
Detail-oriented with strong follow-through
Comfortable managing a multi-line phone system and high call volume
Proficient with standard office equipment (computer fax copier scanner)
Intermediate computer skills including experience working in an EMR/EHR system
Fluent in English
Ability to accurately sort file and maintain records alphabetically and numerically
Ability to travel to and provide coverage at other local offices as needed
Physical Requirements:
- Sitting some standing stooping and reaching.
- Manual dexterity sufficient to operate a keyboard.
- Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
- Lifting and carrying up to 30 pounds.
Licensure/Certifications/Education
Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:
- Medical Dental & Vision insurance effective 1st of the month after date of start
- Short-term and long-term disability Voluntary life (employee spouse and child) Critical Illness and Hospital Indemnity Effective the 1st of the month following date of hire
- Company provided Basic Life/AD&D insurance
- Paid time off
- Paid holidays
- Retirement Savings account
- Employee discount on cosmetic services and products
Required Experience:
Junior IC
Key Skills
- EMR Systems
- Allscripts
- Multi-line Phone Systems
- Customer Service
- Athenahealth
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Medical Terminology
- Front Desk
- Medical Receptionist
- Phone Etiquette
About Company
Expert Medical and Cosmetic Dermatology. The Solution for Your Healthy, Beautiful Skin. Medical Dermatology Cosmetic Dermatology TOTAL BODY SKIN CANCER
