Sales Development Representative

Hi were Genio.We create beautifully simple learning tools that boost knowledge skills and confidence.

• Were a SaaS scale up and one of the fastest growing tech companies in the North.
• Theres 100 of us around the UK with our HQ in Leeds.
• Our software is award-winning and used by 100000s of students at over 800 universities & colleges worldwide.
• Were growing so we can achieve our mission to support 1 million students to become better learners by 2030.

The role of Sales Development Representative:

The Sales Development Representative (SDR) role is a springboard for ambitious commercially-minded individuals. As a critical member of our B2B sales team youll be the first point of contact for potential customers acting as a vital Genio ambassador.

Youll leverage your positive attitude communication skills and deep understanding of customer needs to identify leads establish conversations qualify and nurture them ultimately helping to solve problems and accelerate our growth.

Meet the team:

The Genio Sales team is made up of three areas that work seamlessly together: Our Account Executive Team our Account Management team and our Sales Development Representative team. Consisting of four Sales Development Representatives and one Senior Sales Development Representative (Liv the line manager for this role!) together our team focuses on North American Higher Educational sales led by our Sales Manager.

A word from Izzy; our Sales Manager:

Our team culture is characterised by a strong sense of support and trust where members are adaptable knowledgeable and resilient.

We prioritise helping each other and building genuine relationships with both colleagues and customers fostering an environment where everyone is willing to take accountability and go above and beyond. Humour kindness and openness are integral to our interactions making our team dynamic and enjoyable.

What youll be doing:

• Prospecting: Youll be finding high-quality leads utilising various techniques like cold calling email outreach and social selling to connect with our ideal customers.
• Qualification: Youll understand potential customers needs and challenges ensuring Genio would be a good support for their students. This involves conducting discovery calls asking questions that align with the MEDDPICC sales method and gathering information on market trends and news.
• Relationship Building: Youll build rapport with disability services professionals becoming a trusted advisor and generating excitement about Genio.
• Pipeline: Youll progress qualified leads through the sales funnel scheduling demos with Account Executives and ensuring a smooth handoff.
• Data: Youll leverage data and analytics to track your progress measure success and continually refine your approach.
• Collaboration: Throughout this process youll collaborate closely with the Sales Development Representatives Account Executives and the Demand Marketing team. This collaboration will involve identifying strategic targets for outreach and developing targeted prospecting sequences.

Your first 3 months

Week 1-2: Getting to grips with Genio the market and our systems and processes. Introductions to your immediate SDR team and the wider sales and marketing teams.

Week 2-4: You will have begun making your first calls and emails to prospects getting to learn about the market from the market and you will be making that unforgettable first booking!

Month 1-2: You will be increasing your knowledge and confidence within the market through call role plays team call feedback session and sales training. You will also begin to start writing your own email sequences. Youll have a good understanding of the CRM and youll be on your way to hitting target.

Month 2-3: You will continue to develop your knowledge and skills building on the training you have received in the first two months. You will prospect your own leads and run your own email campaigns that will contribute to you hitting or surpassing your monthly target!

About you:

Essential:

• Exceptional communication skills both oral and written coupled with excellent listening skills and a positive and energetic phone presence.
• Self-motivated with a diligent work ethic and excellent organisational skills.
• Ability to work independently as well as part of a team in a fast-paced environment.
• 1 years of sales or customer service experience.
• A passion and focus for sales and a drive to succeed.

Bonus / Nice to have:

• Experience in our SaaS/EdTech (or a similar B2B space)
• Familiarity with Hubspot CRM

Salary and benefits:

dependent upon experience (OTE up to 33000 with uncapped earning potential)

33 days annual leave (Inclusive of bank holidays)

3 gifted days off at Christmas

Generous individual learning and training allowance

Hands on Sales training delivered by our in-house experts

Truly flexible hours to suit when you work best

Full home working set up and beautiful collaborative office space

Free Leeds City Centre office parking

Nomad working policy with family travel insurance

Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)

Health cash plan (from glasses to massages)

6% employer pension contribution

Location:

We have a beautiful office space in Leeds and we love it when we get together to collaborate in person. Our preference for this role is hybrid working however we may be able to support remote working within the UK if you live more than 50 miles from the office.

We will discuss ways of working with you at interview however if you have any questions before you apply please reach out to

What to expect next:

Well review your application and provide a response within 1 week. Even if its not the news youd hoped for we appreciate its good to know either way.

If we invite you to meet with us for interview heres an overview of what the process will look like:

1. Screening interview with someone in our Recruitment team (30 minutes).
2. First stage interview with Olivia (Senior Sales Development Representative) and another Genio colleague (1 hour).
3. Final stage interview which includes a 1 hour culture and values interview plus a 30 minute task. You will be meeting with Izzy and Liv.

Ahead of your interview you will receive a confirmation email outlining who youll be meeting and when anything youll need to prepare in advance and any resources we think you might find helpful.

Interested in learning more about a career at Genio

Here are a few further resources:

About Genio

Working at Genio Blog

The Genio Study Tools

Not quite the right role for you however youd love to be a part of Genios journey

Lets connect! Reach out to and well add you to our network to keep you updated with any future opportunities we think you might be interested in.

Our Commitment to Equality

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age disability sex gender reassignment sexual orientation pregnancy and maternity race religion or belief marriage and civil partnerships trade union membership and caring responsibilities.

Applicant Privacy Notice

We think its important that you understand how we use and handle your personal information so heres a link to our privacy notice. By submitting your application youre confirming that youve read and understood this notice.