About UsConcord isnt your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences optimize operations and revolutionize their product offerings through seamless integration optimization and activation of technology and data.
We are purpose-built merging the industrys top specialty companies to amplify our Innovation Capabilities in analytics & AI data management & engineering UX and digital experience and technical platform integration automation & security engineering.
About the RoleConcord is seeking a UX Lead / UX Manager to support a large-scale consumer-facing retail platform engagement. This is a strategic and hands-on leadership role focused on owning the UX roadmap for a major brand within a complex multi-brand ecosystem.
This role is not an individual contributor-only position. We are looking for someone who can lead UX strategy manage and prioritize a UX backlog support and unblock designers and partner closely with product engineering and business stakeholders to ensure UX work is aligned to organizational goals and delivered effectively within Agile teams.
As a consultancy Concord values collaboration clarity and trust. You will work closely with cross-functional Concord teams and client stakeholders reporting into UX leadership and supporting high-level UX vision while translating it into actionable prioritized work for designers.
What Youd DoUX Leadership & Strategy:- Own and manage the UX roadmap and backlog for a designated brand within a multi-brand environment.
- Translate organizational and product roadmaps into a clear prioritized UX backlog with well-defined stories.
- Ensure UX work is aligned with business goals user needs and technical constraints.
- Lead coach and mentor UX designers to ensure sprint commitments are met and quality remains high.
- Support designers throughout sprint execution by providing context clarifying requirements and removing blockers.
- Conduct design reviews retrospectives and ongoing feedback sessions.
Cross-Functional Collaboration:- Partner closely with Product Engineering Analytics and other internal teams to gather context and requirements.
- Act as a bridge between UX designers and stakeholders to ensure clarity alignment and momentum.
- Confidently communicate UX priorities tradeoffs and decisions to leadership and delivery teams.
Research Design and Optimization:- Periodically jump into Figma to support designers directly when needed (concepts flows refinements).
- Ensure consistency with existing design systems while evolving patterns as needed.
- Leverage UX research and A/B testing to inform design decisions and validate outcomes.
- Use data experimentation and user insights to continuously improve experiences.
What Were Looking For- 610 years of UX/Product Design experience with demonstrated experience in a UX Lead UX Manager or Strategy-focused role.
- Proven experience managing UX backlogs prioritization and roadmaps in Agile environments. Hands-on experience with Jira Confluence and Agile delivery frameworks.
- Experience mentoring and leading designers within sprint-based teams.
- Strong background in e-commerce UX (B2C and B2B) with case studies to demonstrate impact.
- Deep familiarity with Figma and modern web and mobile design systems.
- Experience with UX research methods and A/B testing.
- Strong ability to synthesize insights and translate them into actionable design direction.
- Excellent written verbal and interpersonal communication skills.
- Ability to present UX strategy priorities and design rationale to both designers and non-design stakeholders.
- Comfortable working closely with leadership while executing tactically with delivery teams.
What We Offer (W-2 Employment) - 2026
- Health Dental and Vision Insurance: Comprehensive coverage to support your overall well-being.
- Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans Concord contributes toward your HSA.
- Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses plus a Lifestyle Spending Account (LSA) for wellness and personal development.
- Disability Insurance: Short-term (up to 12 weeks) and long-term coverage fully paid by the employer.
- Life and AD&D Insurance: Employer-provided coverage of with options for additional voluntary coverage.
- Employee Assistance Program (EAP): Support for legal financial and personal challenges.
- 401(k) Retirement Savings: 1% employer match.
- Career Growth Opportunities: Pathways for advancement and skill development.
- Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
- PTO & Holidays (only W-2 Salary): Paid time off for vacation sick days and personal time. We offer 8 company-paid holidays plus 1 floating holiday.
Additional Information- Employment type: W-2 Hourly or Salary.
- Location: PreferDallas-Fort Worth (DFW) 2 days a week on-site.
- Compensation: $60 - $70/hr W-2 Hourly // $130000 - $145000 base will be determined based on relevant experience skills and overall qualifications.
- Requirements: must be authorized to work legally in the US without sponsorship now or in the future.
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Concord is an execution partner helping organizations drive digital transformation modernization and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!