Office Associate II

If you are a current State of Maine employee you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM contact your local Human Resources representative for application information.

Department ofHealth and Human Services (DHHS)

Opening Date:January 7 2026

Closing Date:January 21 2026

Job Class Code:6542

Grade:13 (80)

Salary:$17.73 - $25.53 per hour*

*This is inclusive of a 2.50% recruitment and retention stipend

Position Number: 02000-3384

Location: This is a full-time position located in Augusta.

Core Responsibilities:

Delivers essential office and administrative support to the Office of Aging and Disability Services (OADS) specifically within the Long-Term Support Services Unit.

Complete accurate and timely classification data entry of Medicaid eligibility for individuals receiving Long Term Care (LTC) under MaineCare.

Answer routine telephone calls for OADS and quickly route callers to correct resources.

Create spreadsheets and perform data entry and management.

Organize record and maintain computerized and manual files.

Operate technical office materials and equipment according to set procedures.

Perform multiple office support functions related to business and other OADS operational needs.

Comply with confidentiality requirements and other security protocols.

Provide excellent customer service.

Minimum Qualifications:

To qualify for this position you must have training education or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex varied office support tasks and 2) the ability to use independent decision-making on the appropriate processes to follow information to process and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of: Office Assistant I Office Assistant II and Office Associate I.

Please submit a cover letter rating your skills in each of the following tasks/tools as: expert skilled or novice. If you do not provide this information your application may not be processed.

1. Outlook or comparable email applications;

2. Excel or comparable spreadsheet applications;

3. MS Word or comparable word processing applications;

4. Receptionist and customer assistance by phone;

5. Data entry (entering data and narratives)

6. Keyboarding (words per minute).

Thinking about applying

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If youre currently reading this and hesitating to apply for that reason we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety support and well-being of adults throughout Maine.

Application Information:

For additional information about this position please contact Kathryn Temple at

To apply complete the application upload a current resume and a cover letter addressing the skills listed above.

Please submit all documents or files in PDF or Word format.

To request a paper application please contact

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($12845.82 - $15112.76 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan The State contributes the equivalent of 14.11% of the employees pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceivesix weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.