Professional Librarian Contingent
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Job Location:
Beltsville, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Public Trust Eligibility Required
This is a contingent position meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification.
About Aretum
Aretum is a mission-driven organization committed to delivering innovative technology-enabled solutions to our customers across defense civilian and homeland security sectors. Our teams work at the intersection of strategy technology and transformation helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration inclusion and professional growth are at the forefront.
Job Summary
Aretum is seeking a skilled and motivated Professional Librarian. As a Professional Librarian you will be assisting our client in service desks needs and responding to information requests.
Responsibilities
- Staff the service desk and reference chat a minimum of one shift per day providing reference and research support for basic and complex information requests.
- Monitor the client service desk and complete reference and research support information requests or assign high-level subject specialized requests to appropriate staff members.
- Perform service desk triage duties and assign requests appropriately at least once per month.
- Learn and search specialized print and online agricultural and food information resources and provide clear authoritative and appropriate responses to customers.
- Become proficient with client services and resources databases and platforms to provide customers with high-quality responses and service.
- Support user experience for both physical and digital collections.
- Follow all standard operating procedures (SOPs) related to client reference request queue and all service desk issues.
- Contribute to service desk FAQ and recommend improved workflows as needed.
- Support projects suitable for the contractors skill level based on the internal competency matrix.
- Fulfill FOIA requests as assigned.
- Support assigned bibliometric data calls or projects.
- Support ad-hoc assignments.
Requirements
- Masters degree in Library Science or Library and Information Science (MLS or MLIS).
- At least two years of experience in a library or archive (5 years of experience is acceptable in lieu of a degree).
- Strong background with agriculture food environmental science or related disciplines.
- Candidates should understand library bibliographic records MARC records and metadata.
- Library reference research and customer support experience.
- Understanding of literature searching and search string construction.
Travel Requirements
Travel to client locations isrequiredfor this position and may vary based on project needs.
EEO Statement
Aretum is committed to fostering a workplace rooted in excellence integrity and equal opportunity for all. We adhere to merit-based hiring practices ensuring that all employment decisions are made based on qualifications skills and ability to perform the job without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer Aretumcomplies withall applicable federal state and local employment laws.
We are proud to support our nations veterans and military familiesprovidingcareer opportunities that honor their service and experience.
If you require reasonable accommodation during the hiring process due to a disability please contactforassistance.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Due to federal contract requirements only U.S. citizens are eligible for this position. This position supports a federal government contract and requires the ability to obtain andmaintaina Public Trust or Suitability Determination depending on the agencys background investigation requirements.
Benefits
- Health Care Plan (Medical Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic Voluntary & AD&D)
- Paid Time Off
- Family Leave (Maternity Paternity)
- Short Term & Long-Term Disability
- Training & Development
Required Experience:
Unclear Seniority
Key Skills
- Organisational skills
- Customer Service
- Communication skills
- Critical thinking
- Research skills
- Teamwork
- Computer and Internet Literacy
- Leadership Experience
- Attention to detail
- Adaptable
About Company
ARETUM, LLC (ARETUM) is a leading government contracting company specializing in technology-enabled mission support services for the Department of Defense, Department of Homeland Security, and Civilian agencies. ARETUM provides leading-edge solutions and outstanding service to Federal ... View more
