Facilities Manager
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Job Summary
Overview
When you join Hines you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today and youll be a part of shaping our future in the years to come.
Helix - A Hines Company
Helix is a specialist property management company established in 1996. We are focused on building long-lasting and transparent client and occupier relationships. We manage a nationwide portfolio of over 200 properties totalling around 7.5 million . and comprising all commercial asset classes. Our whole business including the accounts team is under one roof with all staff based in the same Central London office. For further information please visit Helixs website: .
In February 2022 Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering and customer centric approach in the UK. Helix has had a long-standing relationship with Hines over the past 10 years providing property management services across the majority of properties in the Hines UK portfolio.
Responsibilities
Responsible for all aspects of the day-to-day management and delivery of all engineering services to the occupiers the role involves the project management of plant and space refurbishment within a live site.
Facilities Managers are responsible for maintaining the highest levels of hospitality and customer service while ensuring that service delivery financial management and project timelines are met in accordance with contractual agreements.
- Responsibility for the management of service contracts the assessment of quotes and fees to ensure best value and deliverability.
- To co-ordinate and develop a first class service team with key service contractors.
- Hold progress monitoring meetings at least monthly with the services maintenance contractors to monitor compliance with the contract scope of works and progress with the planned preventative maintenance activity.
- Control costs in line with budget (or agreed variances) associated with planned maintenance and additional works.
- Supervise the maintenance audit regimes and safe systems of work and actively manage continuous improvement by the contractor.
- Supervise the provision of all service delivery to buildings under management having regard to the standards required.
- Act within the authority delegated by Helix Property.
- As requested any other duties necessary in the interest of the smooth and efficient running of the building
- Ensure all duties and responsibilities are always executed to the industrys Best Practice Standards and best practice.
- To be available out of normal working hours and at short notice if the needs of the building so require.
- Strict adherence to non-disclosure agreements and a high degree of confidentiality.
Qualifications
Essential
- Membership of a Professional body (e.g. BIFM / IFMA)
- IOSH / NEBOSH
- Managing multi-site property experience
- Basic understanding of commercial leases / service charges
- Experience of liaising with clients occupiers consultants and local authorities
- Knowledge of current Health & Safety legislation
- Good knowledge of buildings maintenance and service
Desirable
- Similar experience within a competitor company
Key Skills
- Strong communication skills both verbal and written
- Good numerical skills including computer literacy (Excel Word MS Outlook)
- Project and financial management
- Ability to work alone or as part of a team
- High level of organisational and administrative skills
- Proven track record in managing third-party contractors
- Able to use initiative and take responsibility
- Ability to work under pressure
Closing
At Hines we strive for excellence as a leading global real estate investment manager driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living office retail mixed-use logistics and life science projects all designed to enhance value connection and inspiration. Our strategic approach integrates local expertise with global knowledge taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices we recognize that the true driving force behind Hines success is our 5000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people offering comprehensive training competitive compensation robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team we cultivate an inclusive environment where everyone including our clients can thrive.
Hines is proud to be named to Fast Companys prestigious annual list of the Worlds Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
Required Experience:
Manager
Key Skills
- Computer Skills
- Management Experience
- Facilities Management
- HVAC
- CMMS
- Ammonia Refrigeration
- HVAC/R
- Maintenance Management
- OSHA
- Maintenance
- Budgeting
- Supervising Experience
About Company
Hines is a leading global real estate investment manager. We build the world forward by investing, developing and managing the world’s best real estate.
