About Fluidstack

At Fluidstack were building the infrastructure for abundant intelligence. We partner with top AI labs governments and enterprises - including Mistral Poolside Black Forest Labs Meta and more - to unlock compute at the speed of light.

Were working with urgency to make AGI a reality. As such our team is highly motivated and committed to delivering world-class infrastructure. We treat our customers outcomes as our own taking pride in the systems we build and the trust we earn. If youre motivated by purpose obsessed with excellence and ready to work very hard to accelerate the future of intelligence join us in building whats next.

About the Team

The Data Center Operation team supports the companys fast growth by deploying and operating hyperscale data centers. The team takes full onsite responsibility for each site and manages the end to end lifecycle of hardware fleet providing various infrastructure solutions and services ensuring that they are scalable and are reliable.

About the Role

Lead operational excellence programs across our hyper-scale datacenter infrastructure owning the operational lifecycle from site design through steady-state operations. Establish frameworks for seamless transitions incident management and continuous improvement across our global datacenter footprint.

Key Responsibilities

• Partner with design construction and due diligence teams to integrate operational requirements early in the datacenter lifecycle defining standards and specifications for maintainability and efficiency

• Design and own the end-to-end operations handover framework including gates acceptance criteria and sign-off procedures

• Coordinate cross-functional handover activities (training documentation systems access knowledge transfer) and resolve blockers to ensure on-time high-quality transitions

• Develop and maintain Standard Operating Procedures (SOPs) for critical datacenter operations with metrics to measure adoption execution quality and efficiency

• Drive continuous improvement initiatives to optimize workflows reduce toil and ensure consistent execution across sites

• Lead stability improvement and incident management programs including post-incident reviews (PIR) with root cause analysis and corrective action tracking

• Establish preventive maintenance oversight as-built review programs and operational fire drills to reduce unplanned outages and test emergency readiness

• Create dashboards and reporting for visibility into stability metrics incident trends and drive CAPA programs based on operational data

• Collaborate across Product Infrastructure Engineering Supply Chain and Site Operations teams; present program status and recommendations to executive leadership

Basic Qualifications

• Bachelors degree in Engineering Computer Science Business or related field (or equivalent experience)

• 3 years program management in mission-critical environments; 5 years in datacenter operations IT infrastructure or facilities management

• Strong understanding of datacenter infrastructure (power cooling networking compute facilities) and proven track record managing complex cross-functional programs

• Experience developing operational processes and best practices using incident problem and change management frameworks (ITIL or similar)

• Travel up to 25%
  

Preferred Qualifications

• Masters degree; 5 years program management with 7 years in hyperscale datacenter operations

• PMP PgMP ITIL or Six Sigma certification

• Experience at hyperscale providers or large colocation operators with deep knowledge of datacenter systems and construction/commissioning processes

• Knowledge of industry standards (ASHRAE Uptime Institute TIA-942)

• Excellent analytical and communication skills with ability to leverage data for improvements and present to executive audiences

Salary & Benefits

• Competitive total compensation package (salary equity).

• Retirement or pension plan in line with local norms.

• Health dental and vision insurance.

• Generous PTO policy in line with local norms.
  

The base salary range for this position is $150000- $250000 per year depending on experience skills qualifications and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email please email with your resume/CV the role youve applied for and the date you submitted your application-- someone from our recruiting team will be in touch.

Required Experience:

Manager