Director of Networks and Unified Communications

Director of Networks and Unified Communications
(Administrator II)

Compensation and Benefits

The anticipated hiring salary is $130000 - $145000 per year and is competitive and negotiable depending on the strength of is a CSU Management Personnel Plan (MPP) position.

The CSU system provides a comprehensive benefit package that includes medical dental and vision plans membership in the California Public Employees Retirement System (CalPERS) sick and vacation time and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

Reporting to the Chief Information Officer (CIO) the Director of Networks and Unified Communications provides strategic leadership and oversight for the design delivery and continuous improvement of the Universitys network and communications infrastructure. The role focuses on ensuring reliable secure and well-supported services that align with institutional goals and effectively support teaching learning research and administrative operations.

The Director leads and manages the Network Engineering Field Operations and Unified Communications teams. These teams are responsible for the implementation maintenance monitoring and support of the Universitys wired and wireless networks low-voltage and fiber-optic cabling systems and the enterprise Zoom Phone platform. The incumbent sets operational priorities establishes performance and service expectations allocates resources and ensures the availability security and scalability of these services through effective day-to-day management.

Serving as a member of the Technology Services leadership team the Director contributes to campus-wide IT strategy governance and financial planning to ensure technology services advance the Universitys teaching learning research and administrative priorities. The incumbent establishes strategic direction fosters innovation and ensures operational excellence across all service areas related to network and communications services.

Key Qualifications

• Knowledge:

  • Thorough knowledge of the principles and challenges involved in managing enterprise wired and wireless networks in a large complex organization including availability performance capacity and security considerations.

  • Thorough knowledge of low-voltage and fiber-optic cabling infrastructure oversight including inside and outside plant fiber-optic and copper systems and familiarity with applicable standards and best practices.

  • Working knowledge of the management and operation of telecommunications and unified communications systems and services including VoIP ACD voicemail and enterprise voice and collaboration platforms.

  • General knowledge of related IT service areas (such as systems applications end-user computing service management and information security) sufficient to support coordination dependency management and informed decision-making without direct operational responsibility for those areas.

• Management & Leadership Experience:

  • Demonstrated experience in budget development and financial management for network and communications services including forecasting expense tracking and cost control.

  • Experience managing procurement activities vendor relationships and contract negotiations related to network telecom and communications services.

• Abilities:

  • Ability to compile write and present reports and other communications and develop business cases and negotiate contracts.

  • Ability to lead operational planning and needs assessments for network and communications services including development of RFPs evaluation of vendor solutions and participation in feasibility studies.

  • Ability to work effectively with the technology team and all units within the university and the general public from diverse ethnic cultural and socio-economic backgrounds.

  • Strong customer service skills and proactive customer-focused attitude.

  • Excellent communication and collaboration skills.

  • Demonstrated interpersonal and influencing skills with the ability to build productive working relationships with partners including facilities construction and operations.

To view the full list of qualifications and job responsibilities please click the Position Description button above.

Education and Experience

• A bachelors degree from an accredited college in a relevant field.
• Five years of experience managing and supervising staff responsible for the installation and maintenance of low-voltage wiring fiber-optic cabling and wired and wireless network infrastructure.
• Five years of experience leading and managing network and telecommunications projects including oversight of staffing materials schedules budgets priorities communications and training for support staff and end users.
• Three years of experience providing leadership for network engineers.
  • Preferred Qualifications:
    • Specific experience with technologies used at Fresno State including Palo Alto Networks Alcatel Lucent and Aruba.
    • Three years experience managing staff responsible for the configuration and maintenance of campus VoIP system telephone billing voice mail and ACD systems.
    • Thorough knowledge of relevant standards including BICSI.
    • Knowledge of the CSU TIP (Telecommunications Infrastructure Planning) standards.
    • Certified as a Registered Communications Distribution Designer (RCDD).
    • Specific experience preparing reports and proposals for senior management dealing with project portfolio priorities capacity and sourcing of materials and labor for network/telecom projects.
    • Experience with higher education or public service agencies.

Department Summary

Technology Services is dedicated to providing a broad range of technology-based planning resources and services to the students faculty and staff of California State University Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community advance teaching and learning enhance productivity and safeguard information.

Deadline & Application Instructions

Applications received by February 8 2026will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click Apply Now to complete the employment application for California State University Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae 2) a cover letter that addresses their specific qualifications and interest and 3) contact information for three professional references.

Fresno State

California State University Fresno is one of 23 campuses in the California State University System. The Universitys mission is to boldly educate and empower students for success through our values of Discovery Diversity and Distinction. The current student population is more than 25000 including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state nation and across the globe.

Metropolitan Fresno with a multi-ethnic population of over 527000 is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite Kings Canyon and Sequoia National Parks San Francisco Los Angeles the Monterey Peninsula beaches sailing lakes and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and Orders 1096 and 1097 prohibit discrimination harassment and retaliationon the basis of a protected status: race color religion national origin ancestry age sex (including gender identity) sexual orientation marital status pregnancy mental disability physical disability medical condition and covered veteran status. Fresno States commitment to diversity informs our efforts in recruitment hiring and retention. We are proud to be an affirmative action and equal opportunity employer.

COVID19 Vaccination Policy

Per theCSU COVID-19 Vaccination Policy it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age medical condition and other relevant indications. Questions may be sent to.

Supplemental Information

Following a conditional offer of employment a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a designated position under the California State Universitys Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)