Customer Support Specialist
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Job Location:
Birmingham, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our team in Birmingham this role you will serve as a key point of contact for customers ensuring a seamless and positive experience through effective communication problem-solving and service coordination. This position is ideal for individuals who are motivated organized and eager to grow within a professional corporate environment.
Responsibilities
Provide accurate timely and professional support to customers via phone email and internal systems
Address customer inquiries concerns and requests with a solutions-oriented approach
Maintain detailed and organized records of customer interactions
Collaborate with internal departments to ensure efficient issue resolution
Follow established processes to ensure consistency and service quality
Contribute to continuous improvement of customer support procedures
Qualifications :
Strong verbal and written communication skills
Excellent organizational and time-management abilities
High attention to detail and accuracy
Professional demeanor with a customer-focused mindset
Ability to adapt quickly in a fast-paced environment
Comfortable working with digital tools and internal systems
Additional Information :
Competitive salary: $54000 $57000 annually
Opportunities for professional growth and career advancement
Structured onboarding and ongoing training
Supportive and collaborative work environment
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
