Administrative Specialist II

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions we oversee State and federal programs that support the needs of a diverse population students teachers principals and other educators throughout Maryland. As part of the Maryland State Department of Education the Division of Rehabilitation Services (DORS) provides services to assist students with disabilities prepare for the work world vocational rehabilitation services to assist adults with significant disabilities who are seeking to enter or reenter the workforce and the adjudication of Social Security disability claims for the citizens of Maryland.

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Salary will be based on qualifications andAgency Budget allowance

Division of RehabilitationServices

Eligibility Determination Unit

2301 Argonne Drive

Baltimore MD 21218

Hybrid schedule may be available aftercompletion of training (up to 3 telework days may be permitted each week)

TheAdministrative Specialist II will provide full performance-level administrativework in support of the Division of Rehabilitation Services (DORS) EligibilityDetermination Unit. This position reviews and analyzes personal medicalpsychological social educational and other information to prepareapplications for eligibility determinations. It requires regular use ofindependent judgment and analysis in applying and interpreting rules andregulations in accordance with agency laws and policies. The position workswith other professional staff engaged in the intake and eligibility processesfor Vocational and Pre-Employment Transition Services cases.

Responsibilitiesinclude:

• Prepare and analyze various reports from dual electronic case management systems to manage office workflow.
• Prioritize tasks based on federal eligibility requirements.
• Manage and track case follow-up to secure medical documentation or arrange diagnostic examinations.
• Identify and coordinate support services such as ASL foreign language interpreters transportation and child care needed to complete medical and psychological assessments.
• Schedule and manage intake appointments.
• Identify and prepare cases for transfer to appropriate field office.
• Make recommendations for procedural enhancements.
• Obtain analyze and interpret records for required data and disability documentation.
• Prepares and analyzes monthly reports.
• Analyzes legal requests for consumer documentation.
• Ensures electronic case records are accurate and complete.
• Explains DORS policy/procedures to consumers the general public and referral sources.
• Responds to consumer crisis situations providing information and community resources.
• Process invoices for payment and resolve billing questions.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing administrative staff clerical clerical technical or secretarial work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

Preference will be given toapplicantswho possess the following preferredqualification(s).Include clear and specific information on yourapplication regardingyour qualifications.

• Experience using a case management database software program.
• Experience processing invoices or billing management.
• Experience using excel spreadsheets
• Experience reviewing information for content and accuracy
• Experience working with people with disabilities.

• Applicants must consent to a State Police Investigation (fingerprinting) as a routine procedure for all employees with this Agency.

Please make sure that you providesufficient information on your application to show that you meet thequalifications for this recruitment. All information concerning yourqualifications must be submitted by the closing date. We will not considerinformation submitted after this date. Successful candidates will be ranked asBest Qualified Better Qualified or Qualified and placed on the eligible(employment) list for at least one year.

STATE OF MARYLAND BENEFITS

It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If you are unable to apply online paper applications can be obtained from the link below and be faxed to or mailed to MSDE Human Resources Branch 200 W. Baltimore Street Baltimore MD 21201. If there is a supplemental questionnaire this must be completed and sent in with your paper application if you are unable to apply online.

All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application submitted to the fax number or mailed to the Human Resources address listed above.

Inquiries can be made to TDD . Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at . TTY Users: Call via Maryland Relay.

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.