Accountability Manager

Agency

Division

Job Classification Title

Position Number

Grade

About Us

The North Carolina Department of Commerce is the states lead agency for economic community and workforce development. The department works with local regional national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.

The Department connects businesses with the site locations workforce and infrastructure they need to succeed in one of the nations top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.

Description of Work

Knowledge Skills and Abilities/Management Preferences

The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above.

***Recruitment range is $64621 - $113088**

This is a full-time position (40 hours per week) with State Benefits including health insurance as well as retirement.

Description of Work:

The Accountability Manager ensures North Carolinas local workforce development boards remain compliant with all applicable federal state and agency policies and guidance. This role leads and supports a team of Monitors responsible for evaluating Workforce Innovation and Opportunity Act (WIOA) Title I programs and other assigned federal grants.

The Manager provides statewide consultation on the development administration and oversight of Title I programs throughout the workforce development system. This position works closely with internal and external partnersCommerce leadership and staff chief local elected officials workforce and education entities business and government leaders and service providersto ensure program integrity compliance and effective implementation.

Key duties include technical and administrative oversight of assigned grants; evaluation and analysis of procurement performance and financial data; and strategic guidance to statewide partners. The role requires strong management experience to provide operational and administrative oversight of the

Accountability Unit including performance monitoring budget tracking and supervision of direct staff. Knowledge of WIOA workforce systems and program or project management is highly desirable. Opportunities for statewide collaboration conference participation and public presentations are also encouraged.

About the Unit:

The Accountability Unit within the Division of Workforce Solutions (DWS) is responsible for monitoring compliance and oversight of WIOA Title I programs administered by North Carolinas local workforce development boards. The unit ensures that workforce programs are effectively managed properly implemented and aligned with federal and state regulations.

The Accountability Unit collaborates with partners across the workforce systemincluding local boards training providers community organizations and Commerce program staffto promote consistent interpretation of policy resolve compliance issues and uphold the integrity of statewide workforce investments. Through monitoring technical assistance reporting and training the unit plays a critical role in supporting service quality performance outcomes and responsible stewardship of federal funds.

Knowledge Skills and Abilities:

To receive credit for your work history and credentials you must provide the information on the application form. Any information omitted from the application form listed as general statements or on an attachment will not be considered for qualifying credit. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below under Supplemental and Contact Information).

Applicants who possess the following qualifications may receive management preference:

• Demonstrated knowledge of public and business administration principles accounting practices and regulatory requirements relevant to program oversight. Ability to interpret and apply federal state and agency policies with sound judgment and discretion.
• Ability to plan assign supervise and develop the work of others while maintaining a productive and collaborative team environment. Skilled in providing direction building relationships and fostering effective communication with internal staff stakeholders officials and the general public.

• Strong skills in collecting analyzing and interpreting quantitative and qualitative data. Ability to assess program performance evaluate outcomes identify trends and make data-driven recommendations for improvement.

• Ability to initiate implement and evaluate administrative programs procedures and operational practices. Demonstrated skill in program analysis process improvement and assessing program effectiveness to ensure alignment with organizational goals.

• Ability to analyze complex issues develop effective solutions and provide clear guidance to stakeholders. Excellent written and verbal communication skills with the capacity to explain technical information prepare reports deliver presentations and support informed decision-making.

Incentives of NC State Employment:

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:

• 12 Annual Paid Holidays and monthly accrual of vacation and sick leave
• North Carolina State Health Plan administered by Aetna
• Supplemental Benefits including Flexible Spending Accounts Accident Insurance Cancer & Specified Disease Critical Illness Dental and Vision
• NC State Retirement(TSERS) 401(k) and 457 savings plans
• WeSave Employee Discounts
• Eligibility for the Public Service Loan Forgiveness Program

Learn more about new hire resources safety health and wellness information leave options employee discounts and more by selecting thebenefits link.

It is critical to our screening and salary determination process that applications contain comprehensive information. Please make sure you complete the application in full. Information should be provided in the appropriate areas to include all work experience the beginning and ending dates of jobs worked education with the graduation date and certificates/licenses. Any information omitted from the application cannot be considered in screening for qualifying credit. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

Supplemental and Contact Information:
The North Carolina Department of Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. Commerce does not provide employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and throughout employment.

We are committed to reviewing requests for reasonable accommodation at any time during the hiring process and throughout employment. Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax by the vacancy closing date.

Applicants seeking Veterans Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.

Our Agency uses the OSHR Recruiting and Posting of Vacancies Policy to fill positions subject to the State Human Resources Act with the most qualified individuals. All applicants must complete and submit a state application for employment using the Careers with the State of NC portal.

**PLEASE NOTE** It is critical to our screening and salary determination process that applications contain comprehensive information. Please make sure you complete the application in full. Information should be provided in the appropriate areas to include all work experience the beginning and ending dates of jobs worked education with the graduation date and certificates/licenses. Any information omitted from the application cannot be considered in screening for qualifying credit. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

***INCLUDE ALL RELEVANT EDUCATION AND WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***

Attached resumes WILL NOTbe accepted in lieu of completing this application and WILL NOTbe used for screening for qualifying credit. SeeResumeor SeeAttachmentwithin the fillable application sections WILLNOTbe accepted and will be considered an incomplete application and will not be processed. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. To receive credit for your work history and credentials you must list the information on the application form. For additional information about applications and processes with the state of NC please visit:State Government Application Resources.

For consideration for this vacancy all applicants must complete an online application. If multiple applications are submitted to an individual posting only the most recent application received prior to the posting close date will be evaluated for consideration.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.

Re-Entry for Formerly Incarcerated Individuals
Our Agency supports the Governors Executive Order 303 which seeks to re-employ individuals that were previously incarcerated. Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.

By providing the requested information you certify that you have given true accurate and complete information on this attachment to the best of your the event confirmation is needed in connection with your work you authorize educational institutions associations registration and licensing boards and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation or a failure to disclose relevant information may be grounds for rejection of your application disciplinary action or dismissal if you are employed and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority: GS 126-30 GS 14- 122.1).

Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account and click Application Status. If you are selected for an interview you will be contacted by management. If you are no longer under consideration you will receive an email notification. It is not necessary to contact the Human Resources Office to check the status of an application or possible interview.

If applicants earned a foreign degree foreign degrees require an official evaluation for U.S. equivalency and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Recruiter Email: