Specialist, Customer Order Management
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Qualifications
Bachelors degree
U.S. customer relationship management experience preferred
Intermediate analytical problem solving critical thinking and proactive investigative skills
Strong communicationskills (verbal & written)
Ability to follow SOPs and be detail oriented
Intermediate Excel and Outlook skills
Basic SQL knowledge - ability to run andmodifyqueries ()
Ability to process data entry work in multiple systems and applications (i.e. TMSSalesForce SAP etc.)
Ability to work in a collaborative environment and train and coach others
Ability to handle a fast-paced transactional environment
3years experiencein related field
What is expected of you and others at this level
Applies working knowledge in the application of concepts principles and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Identifiespossible solutionsto a variety of technical problems andtakes actions to resolve
Work on differentbilling functions for small parcel and large freight workas needed
Job Responsibilities and accountabilitiesAllocates freight charges to a single General Ledger (GL) or Cost Center (CC) for ease of accounting
Validates accuracy of the freight charges
Connects the freight charge to the product invoice
Research unmatched customer shipment transactions to identifyappropriate PO# and/or cost center allocation detail for transaction to be invoiced to customer
Research exception lines -Identifyand root cause customer specific behaviors
Develop solution/sto fix issue/s
Participate in daily/weekly billing team meetings to review metrics openissuesetc.
Maintain team atmosphere conductive to a productive and positive work environment while achieving jobresponsibilities and goals
Demonstrates knowledge of financial processes systems controls and work streams.
Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
Possesses understanding of service level goals andobjectiveswhen providing customer support.
Demonstrates ability to respond to non-standard requests from vendors and customers.
Possesses strong organizational skills and prioritizes getting the right things done.
Candidates who are back-to-work people with disabilities without a college degree and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin ancestry age physical or mental disability sex sexual orientation gender identity/expression pregnancy veteran status marital status creed status with regard to public assistance genetic status or any other status protected by federal state or local law.
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Required Experience:
IC
Key Skills
- General Insurance
- Corporate Sales
- Cost Estimation
- Benefits & Compensation
- Heavy Equipment
- AC Maintenance
About Company
Cardinal Health improves the cost-effectiveness of healthcare. We help focus on patient care while reducing costs, enhancing efficiency and improving quality.
