Spa Therapist

JOINOUR FAMILY

Belong in aplace where you can be yourself and love what you do. Join our hotelcommunity and we will support you to realise your true potential. You will bepart of a team where everyones contribution is valued. We will empoweryou to bring ideas to elevate our services creating personalised experiencesfor guests. Help them to feel special and we will do the same for you.

THEEXCITING OPPORTUNITY

We openedthe first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May2023 and have reset the clock within this historic building bringing it backto life. Our Heartists aspire to create memorable heartfelt moments forall life enjoyers to experience unique stories from the past but also toimmerse themselves into our hospitality creating their own astonishing talesof MGallery magical moments. We boast 179 stunning bedrooms set in aremarkable and inspiring landmark of the city. Time is of essence and at theheart of The Municipals story. The iconic clock tower and bells givingthe tempo to a timeless melody. Various restaurants bars and a state-of-the-artspa sanctuary experience will offer everyone the place to have the time oftheir lives pause the clock and embark upon their own magical journey withMGallery.

MGallery Boutiquehotels with one-of-a-kind designs ()

ADAY IN THE LIFE OF A SPA THERAPIST AT THE MUNICIPAL HOTEL & SPA MGALLERY

Whatyoull be doing...

OurMunicipal MGallery pillars are founded on the Heartist guest connection andour exceptional service. When you enterour hotel you will be wowed and we aspire for our guests to be bowled overtoo from the moment they enter our Luxury 5 Bubble Awarded Spa. Our Heartists are our team the heart of thehotel who strive to make meaning in every moment from check in todeparture. Our Spa Therapists create aluxurious personalised experience for guests offering tailored treatmentsthat ensure exceptional care relaxation and a rejuvenating atmosphere forultimate comfort and well-being.

WHATWE NEED FROM YOU

Wehire mostly on personality & potential but here are a few of ourrequirements...

• A positive can-do attitude and the passion to stand out and be proud of our hotel and MGallery brand.
• Level 3 NVQ / BTEC in Beauty Therapy or Equivalent
• Passion filled Spa Enthusiast driven by quality care and wellness.
• Excellent presentation skills and attention to detail demonstrating adaptability to change.
• A customer focussed approach in maintaining luxury from treatment room to all Spa Areas
• Flexibility to work varied days / weekends and shifts.

Otherduties include;

• Leading client show rounds to demonstrate all Spa offerings and the ultimate journey of relaxation and wellness.
• Providing expert skincare advice through identifying the guests prescriptive needs selling products.
• Maintain hygiene cleanliness and H&S requirements. Taking pride in not only treatment rooms but all areas of work within the Spa and pool areas.
• Completion of Reception duties on an ad hoc basis ensuring efficiency of column dispersion.
• Stock control management and accurate reporting.
• Time management and proactivity outside of the treatment room taking ownership and pride of the whole Spa through teamwork.

WHATWE OFFER

When youbecome one of our Heartists you will also be a member of the Accor and RBHgroup with all the benefits that brings. The ALL Heartists program is thebenefits programme dedicated to Accor Heartists. It provides employeeswith the opportunity to enjoy memorable experiences throughout the year thanksto preferential rates in hotels and exclusive discounts with a wide range ofpartners. The RBH company benefits extend these offerings across RBHManaged hotels Hapi Benefits Refer and Reward Schemes an extra days holidayfor your birthday and pension scheme. To conclude this power trio wehave The Municipal Hotel benefits with friends and family rates discountsfree meals on duty gratuities discounted local parking and social not to love

Youwill have access to a benefits package we believe truly works for our peopleand enhances our overall learn more about our full benefitspackageclick hereto watch ourRBH employee benefits video.

EQUALOPPORTUNITIES

RBHHospitality Management is an equal opportunity employer. We believe in hiring adiverse workforce and sustaining an inclusive people-first culture. If at anypoint throughout our process you require reasonable adjustments

Applynow. Let your passion shine. #MGallery #MGalleryMoments #LifeatRBH