IFA Client Administrator
Share
Job Location:
Southampton - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What will you be doing
Were seeking a talented individual to join our Financial Planning team in Southampton which is responsible for providing full administrative support to Financial Planners while additionally building relationships with clients to deliver a positive and sleek client experience.
Whats in it for me
As a Client Administrator at Evelyn Partners you will be supported to grow personally and professionally you will have access to a structured training program offering Training & Competency oversight to excel personal development. We encourage continuous professional development via ongoing studying and qualifications we also have a team of experienced Investment Managers and Financial Advisers which you will have the opportunity to collaborate with and learn from.
This is a hybrid working role with a requirement to be in the office 3 days per week after probation. For the first 6 months it is a full time office based role.
As a Client Administrator your responsibilities will include among others:
- Working closely with the aligned Financial Planners to deliver excellent client outcomes build relationships and maintain regular contact.
- Onboarding clients/processing new business and Letters of authority while additionally handling preparation of meeting packs and valuations (as required)
- Completing application forms and paperwork - Invoices & Withdrawals
- Liaising with operational teams where support is provided on activities. e.g. scripts transfers corporate actions static data changes where applicable
- Managing client queries including supporting and collaborating with Financial Planning team
- Maintain back-office systems and client records in line with the company policies
Qualifications :
To be successful in this role you should
- Have previous administrative experience supporting Financial Planners/ Wealth professionals
- A strong ethic of client service
- Have experience in most of these financial products: ISAs/ Pensions/ SIPPS/ SSAS/ Offshore bonds
- Have strong communication skills with an ability to build relationships
- Possess the ability to fully plan workload and display excellent organisational skills
Additional Information :
As a colleague here at Evelyn Partners you will have access to benefits that include:
- Competitive salary
- Private medical insurance
- Life assurance
- Pension contribution
- Hybrid working model (role dependant)
- Generous holiday package
- Option to purchase additional holiday
- Shared parental leave
We are proud to value the differences that a diverse workforce brings representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and were delivering multiple diversity equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues regardless of identity background or circumstance feel respected as individuals and feel that they can achieve their full potential and work in a safe supportive and inclusive environment.
We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Evelyn Partners is the UKs leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive. We offer an extensive range of financial and professional services to individuals, family trus ... View more
