Content Design Lead

Salary Ranges:SGD Monthly RSUs

How do you collaborate in a human-centred way to ship work youre truly proud of

These are just a few of the challenges a Content Design Lead will work on as part of Wises global mission to build an open fair and human financial system. Right now we move 6 billion every month for over 12 million people. But were only 2% done because people without borders deserve money without borders.

What youll be doing

Youll work with the cross-functional teams that make up Spend a squad thats responsible for delivering a best in class multi-currency card spending experience thats as cheap easy and safe as possible.

In this pivotal role youll get to solve complex design challenges in both the digital and physical worlds and help make the Wise card experience even better for millions of customers.
Youll also be part of the Content Guild and will regularly collaborate with the content community across Wise.

Heres how youll contribute

• Get to know our customers building empathy and a deep understanding of their needs 
• Contribute to the strategy and direction of existing products and features
• Drive the customer experience of new products and feature launches
• Use your expertise to discover design and deliver simple beautifully crafted intuitive experiences that customers love
• Influence teams and stakeholders to increase customer-centeredness creativity and content quality across the squad
• Work with designers from other squads to build a single seamless experience for customers
• Build a content design team within the Spend squad

This role will give you the opportunity to

• Support and grow a talented design team
• Deliver impact and ship work youre proud of
• Be hands on leading through the work and setting the bar
• Elevate content quality defining what good looks like in the squad then helping deliver it
• Be part of a positive change in the world. Were fixing a broken greedy system and putting people and businesses in control of their money

Qualifications :

About you:

• Accomplished Content Design Lead with extensive experience shipping world-class consumer products
• A trusted partner skilled at building cross-functional relationships with peers and the wider business
• Comfortable navigating complexity and ambiguity and can successfully collaborate in this environment
• Have an eye for quality. You know how to deliver quality and how to support others to do the same
• Influential inspiring and able to work with others in a culture that values autonomy and empowerment
• Highly empathetic both to customers and the people you work with

Heads up this probably isnt for you if:

• Your experience is mostly in marketing content advertising copywriting journalism or social media and you have no hands-on experience of content design or working in UX

Additional Information :

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Remote Work :

No

Employment Type :

Full-time