Bilingual Customer Service Rep, CSR
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Job Location:
Grand Prairie, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment including:
- Medical dental and vision coverage
- Life and disability insurance
- Additional voluntary benefits
Join MMC and enjoy the support of a team that values your well-being both on and off the job.
MMC strives to ensure all job posting confirm details of the position the rate of pay and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Bilingual Customer Service Representative Bilingual Call Center Representative Bilingual CSR Bilingual Call Center CSR Employment Services Representative Workforce Customer Service Specialist Career Services Associate
Position: Bilingual English/Spanish Customer Service Representative
Location:Grand Prairie onsite
Pay Rate:$19.76 per hour
Employment Type: Temp to Perm conversion based on performance
Position Overview
We are seeking a motivated and Bilingual Customer Service Representative to support customers at the Grand Prairie Workforce Office. This role serves as a key point of contact for individuals seeking employment assistance and workforce resources. The ideal candidate is service-oriented knowledgeable and passionate about helping job seekers navigate career transitions while delivering accurate information and guidance in both English and Spanish.
Essential Functions
* Communicate with customers by telephone and in person to assess goals provide information and support individuals transitioning to new employment opportunities
* Review job opportunities and provide referrals to qualified candidates
* Advise customers on the local job market employment services and available workforce resources
* Provide guidance on educational and training opportunities aligned to customer goals
* Assist customers with resume development job application completion and interview preparation
* Educate customers on professional presentation including appropriate dress attire for interviews and employment
* Maintain accurate documentation and follow established procedures to support customer outcomes
Education and Experience
* High School Diploma or GED required
* One year of relevant customer service employment services or workforce-related experience preferred
* Bilingual proficiency in English and Spanish is required
Additional Requirements
* Valid drivers license with proof of insurance
* Good driving record
Why This Opportunity Stands Out
* Competitive bilingual pay rate
* Clear pathway to permanent employment based on performance
* Meaningful work supporting job seekers and workforce development initiatives
* Combination of in-person and telephone-based customer interaction
* Opportunity to build experience in employment services and community support programs
This role is ideal for bilingual professionals who enjoy working directly with the public guiding individuals toward employment success and contributing to workforce development efforts in their local community.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
MMC provides professional services and workforce management services and solutions (both technical and non-technical) to public and private companies in addition to governmental organizations (Federal, State and Local) in the United States. Our Partners include major systems integrato ... View more
