Company Description
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012 Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care including screening to find cancer early monitoring for recurrence in early-stage cancer and treatment selection for patients with advanced cancer. For more information visitand follow the company onLinkedInX (Twitter)andFacebook.
The Senior Continuous Improvement Process Engineer drives process excellence and operational efficiency within Guardant Healths Operations department. This role focuses on business process reengineering through data analysis process mapping and optimization and customer support to deliver exceptional performance outcomes. Key focus areas include building system integrations (LIMS and Salesforce) addressing customer complaints reducing turnaround time enhancing the customer portal and driving cost reduction initiatives.
Essential Duties and Responsibilities:
Drive continuous improvement initiatives to reduce test turnaround time enhance customer service analyze and reduce COGS and improve product quality.
Proactivelyidentifiesimprovement projects withcrossfunctional teamsand build business cases for improvement initiatives including ROI analysis and resource requirements.
Facilitate kaizen events and rapid improvement workshops with cross-functional stakeholders.
Track and report onimprovementproject portfolio status benefits realization and key milestones to leadership.
Train operations staff on continuous improvement methodologies and tools.
Enhance customer engagement tooptimizeinternal and external relationships through effective use of project metrics and KPIs.
Executecontinuous improvement strategiesalignedwith current operationalpriorities and businessobjectives.
Serve as a change agent by championing andfacilitatingeffective organizational change initiatives.
Develop operational models to forecast growth support new product launches andidentifyprocess optimization opportunities.
Champion a quality-first culture byinitiatingand supporting initiatives that drive accuracy and ensure consistent regulatory compliance.
Design and implementoptimalproduction planning and execution strategies for Guardant Healths product portfolio.
Establish meaningful KPIs and measure actual performance against productivity standards and targets.
Develop andmaintainprocess documentation including process flow diagrams SOPs and work instructions.
Develop reports change requests business correspondence and standard operating procedures
Solve complex problems in ambiguous environments with limited standardization and multiple variables.
Leverage AI tools to streamline processes develop innovative solutions and perform advanced data analysis.
Qualifications:
Requires a BS degree in EngineeringBiochemistryor related discipline
Must have 5 years in Biotech/Pharmaceutical Industry with experience in business analysis and project realization for Biospecimen Management Workflows.
Must have 5 years of experience in an Operational Excellence Business Excellence or Process Engineering role.
ExperienceusingSmartsheetsG-Suite MS OfficeSuiteand Salesforce.
Ability to interactand communicate effectivelywith multiple layers of the organization.
Experience in developing organizational metrics and visual management systems for key performance indicators.
Highly skilled in visualization tools SharePoint Microsoft Office (Word PowerPoint Excel Visio Project).
Leads the design ofcutting-edgeapproaches and solutionsutilizingbroad knowledge bestpracticesand benchmarking.
Leads teams or individuals on project work to help clients and operators achieve sustainable results
Influences others to implement newsolution.
Managesprojects and program execution of low to moderate complexity.
Understands the organization customer needs and the reasons behind special practices; articulates linkage between business goals and process behind organization practices.
Analyzes ambiguous problemsutilizingdemonstratedproficiencyof lean tools such as VSM Standard work Six Sigma 5S and other lean tools.Breaksdown complex information in a systematic and communicable manner
Works with enterprise business units atthe operationaland corporatelevelto drive process improvementsidentifyingcompliancetocustomer service standards and strategies for consistent repeatable execution
Has6-Sigma Green Belt and PMP preferred.
Work Environment:
Employeemaybe requiredto lift routine office supplies and use office equipment.Majorityof the work is performed in a desk/office environment; however there may be exposure to high noise levels fumes and biohazard material in the laboratory environment.Ability to sit for extended periods of time.
Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays Tuesdays and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
Employee may be required to lift routine office supplies and use office of the work is performed in a desk/office environment; however there may be exposure to high noise levels fumes and biohazard material in the laboratory to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities long-term conditions mental health conditions or sincerely held religious beliefs. If you need support please reach out to
A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
All your information will be kept confidential according to EEO guidelines.
To learn more about the information collected when you apply for a position at Guardant Health Inc. and how it is used please review ourPrivacy Notice for Job Applicants.
Please visit our career page at: Experience:
Senior IC
Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient cl ... View more