Director of Parking and Transportation Services The Beverly Hilton
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Job Location:
Beverly Hills, CA - USA
Monthly Salary:
$ 95000 - 105000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Salary Range is $95000-$105000 based on experience.
EOE/AA/Disabled/Veterans
The iconicBeverly Hiltonis looking for a Director Of Parking & TransportationServicesto join theGuest ServicesTeam!
Since 1955 the hotel has hosted memorable moments etched in history from dazzling red carpet events to celebrity galas and we wantyouto be a part of the team who combines the excitement and entertainment of Hollywood with the prestige of Beverly Hills.
This Forbes 4-Star hotel has over 500 rooms 60000 square of feet of banquet space and 4 food and beverage outlets.This includes 2 restaurants a lounge and in-room dining.
- Shift: Flexible- must be available to work weekdays weekends and holidays.
The ideal candidate will have the following qualifications:
Prior valet or driving experience
Ability to drive stick/manual shift vehicles
- Able to formulate complexed parking and transportation logistics for large high profile events
- Ability to build and drive service culture in a face paced environment
- Minimum of one (1) year customer service experience
- Minimum of one (2) year managerial experience in a unionized environment
Want to learn moreHotel Website Facebook Instagram YouTube
What will I be doing
- Manage and direct parking staff to include hiring scheduling training performanceevaluations coaching and counseling to ensure compliance with Hilton high quality standards.
- Manage and direct the parking facilities to include monthly contracts guest accounts violationsof parking policies and parking related claims.
- Maintain generate and conduct daily audits of departmental revenue reports and tickets such as the valet 24-hour reports various parking ticket logs and ensure the Assistant Director of Parking Operations is completing the overage and shortage reports to ensure proper reporting of revenue numbers to the Finance Department and addressing and documenting revenue discrepancies and violations.
- Ensure guest tickets are extended through the respective lengths of stay void dispenser tickets received from Front Desk generate a daily parking data report and confirm Parking Data File; create an exception report and resolve any inconsistencies. Ensure that all billing information is turned into the Finance department on a daily basis.
- To lead manage and execute strong sales strategies for the self and valet operations
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
