Inpatient Program Manager

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profile Job Location:

Seattle, OR - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

About Us:
About Us:
As a non-profit organization Valley Cities Behavioral Health Care is dedicated to serving our community by offering a wide range of mental health services from inpatient to outpatient care. We believe that our employees are our greatest asset and we are committed to creating a supportive and inclusive work environment. Join us in making a difference every day!
Role Overview:
The Program Manager at Recovery Place Seattle (RPS) will provide leadership and management for program development training quality assurance and quality improvement and supervision for all RPS Treatment Staff. The Program Manager at RPS has the primary responsibilities of supporting the Director in ensuring the mission of RPS Clinical Services are fulfilled and implementing policies procedures and other activities in support of strategic goals and objectives. The Program Manager at Recovery Place Seattle is responsible for the delivery of non-medical client services provided by treatment teams. Responsibilities include establishing program goals and objectives in conjunction with Director of RPS and Senior Leadership team. The position requires excellent communication public speaking and organization skills.
Key Responsibilities:
  • Provide general oversight management and census reporting for residential treatment beds.
  • Training retention hiring and supervision of Intensive Inpatient Program (IIP) and Withdrawal Management (WM) Treatment staff (i.e. SUDPs SUDPTs RSs Discharge Planners).
  • Assure that RPS provides evidenced-based Recovery Services.
  • Establish and manage Treatment Staff schedules to meet the needs of the Program.
  • Assist the RPS Director in managing the IIP Budget including supplies and overtime.
  • Ensure Regulatory compliance.
  • Develop and enforce Policies and Procedures.
  • Establish a teamwork model that supports blending and overlapping of functions abilities and interventions among all team members.
  • Establish and maintain a county-wide network of referral sources for RPS.
  • Work effectively as part of the management team to disseminate the practice knowledge gained in implementing RPS and assist in implementing in all inpatient settings.
Direct Services:
  • As part of the RPS Leadership Team participate in screening clients for IIP Admission.
  • Provide direct service to clients as needed.
  • Provide crisis intervention as needed.
Leadership:
  • Support the mission and goals of Valley Cities and maintain and expand the quality of services.
  • Lead RPS staff who provide program services by setting and sharing program vision goals and standards of excellence providing feedback about progress and supporting staff in effectively caring for themselves and their clients.
  • Attend agency and community meetings individual supervision and other program meetings to represent the agency develop partnerships and share information.
  • Develop & complete annual professional training goals with the Director of RPS.
  • Represent RPS in the community in a manner consistent with agency mission values and goals.
  • Ensure communication of staff information and follow-through on committee and Valley Cities decisions and directions.
  • Coordinate with Senior Management in planning development and implementation of Strategic Plan policies and procedures quality improvement annual budget and external relationships.
  • Work with agency leadership to assess service needs for target populations and provide leadership in program design and development.
  • Promote an organizational vision and environment that emphasizes teamwork trust professionalism efficiency and customer service.
  • Provides an agency emphasis on recovery wellness and a culture of Trauma Informed Care.
  • Provide leadership in creating an agency culture of excellence in client care and community and funder responsiveness.
  • Models principles and standards for clinical excellence.
Operations:
  • In collaboration with the Clinical Supervisor ensure caseload productivity and clinical standards are maintained.
  • Ensure data and statistical information necessary to maintain accountability to external funding sources are collected and reported in a timely manner.
  • Partner with supervisors to make effective programming and staffing decisions.
Quality:
  • Monitor clinical practices and charting to ensure fidelity of Recovery Place Seattle.
  • Assure data accuracy in electronic health records (EHR) EBP Toolkit and use Excel spreadsheets to track client and program status.
  • Attain quality and performance indicators required for the program.
  • Assure all statistical information necessary to maintain accountability to external funding sources is collected and reported in a timely manner. Work with the Directors of RPS and CQI to monitor outcome measures and track program and cost effectiveness.
Clinical Supervision and Consultation:
  • In collaboration with the Clinical Supervisor assure quality clinical services.
  • Ensure that Clinical Staff are receiving required supervision hours based upon credentialing.
  • Assure appropriate utilization of services.
  • Provide consultation consistent with contract requirements.
  • Demonstrate a commitment to self-care and encourage self-care of staff.
Staff Supervision and Training:
  • Teach and review team work so that staff has the skills and knowledge to complete accurate client evaluations differential diagnoses can complete intakes and accurate assessment/screens create
  • effective recovery plans and progress notes closing summaries and completion of other necessary reports and correspondence related to client care.
  • Work with staff to effectively collaborate with adult serving systems.
  • Provide individual supervision to direct reports and attend other program related meetings.
  • Ensure that staff receives necessary information and training to complete their job duties.
Administrative Responsibilities:
  • Assure compliance with all relevant laws administrative codes and contract requirements as they pertain to the provision of substance use disorder services.
  • Understand and maintains a current knowledge of laws regulations funding sources and management practices that impact function area issues including finances human resources risk management clinical and medical practices.
  • Ensure staff alignment and participation in organizational goals and procedures.
  • Attend all assigned agency and program meetings consultations and trainings. Actively participates in management discussions and problem resolution.
  • Make sure meetings are efficient and productive.
  • Complete paperwork and reports to ensure compliance with administrative codes and funder requirements.
  • Meet all required work deadlines.
  • Ensure that programs supervised meet related JCAHO Federal State local and Agency requirements and understand and follow established VCBH Policies and Procedures.
  • Ensure that all staff in supervised programs attends required in-service trainings and meetings.
  • Ensure that all committee reporting is completed and submitted according to the established time frames.
Financial Responsibilities
  • Submit data in a timely and accurate manner to help prepare Valley Cities financial reports.
Human Resources Responsibilities:
  • Assist in recruitment and selection of staff in collaboration with site team medical director HR and/or other clinical services directors.
  • Recruit and select team staff with consideration given to the individuals knowledge and experience and commitment to the programs core functions.
  • Place high value on cultural competency and ensures that hiring reflects community demographics.
  • Document Performance Evaluations and Performance issues of Direct Reports.
  • Manage staff in accordance with agency management principles standards policies and procedures.
  • Coordinate staff training hours with Service Directors.

Minimum Qualifications
Education:
  • BA Degree in Behavioral Sciences Field MA preferred.

Certification / Licensure
  • Washington State Substance Use Disorder Professional
  • Current Drivers License
  • Pass required background checks/fingerprint check
  • Current Automotive insurance

Experience:
  • Minimum two years supervisory experience.
  • Minimum two years experience post licensure providing Substance Use treatment.
  • Can illustrate documented service-oriented experience that includes successful staff development and quality client outcomes.
  • Demonstrates a clear understanding of the principles of recovery.
  • Demonstrates a clear understanding of the value of peer support.
  • Understands managed care structures involving criteria for authorization of services and reimbursement.
  • Has experience working with community members outreach and/or program/project management experience.
  • Proven success in written communications; grant writing skills desirable but not required.
  • Good data management and computer skills.

Must demonstrate ability and skill in the following areas:
  • Understanding of information technologies and business applications including spreadsheets word processing databases and basic financial software.
  • Leadership
  • Clinical judgement
  • Facilitation
  • Time management
  • Setting priorities
  • Planning
  • Meeting deadlines
  • Build working relationships
  • Knowledge and understanding of regulations and laws affecting VC
  • Effective conflict resolution

Other:
  • TB test upon hiring
  • Dependable transportation
  • Demonstrate reliable & consistent attendance
How to Apply:
If you are ready to take the next step in your career and join a company that values your contributions we would love to hear from you!
Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.
Join us at Valley Cities and be part of a team that is dedicated to making a difference every day. We look forward to welcoming you on board!
We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal state or local laws. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability or protected veteran status.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.


Required Experience:

Manager

About Us:About Us:As a non-profit organization Valley Cities Behavioral Health Care is dedicated to serving our community by offering a wide range of mental health services from inpatient to outpatient care. We believe that our employees are our greatest asset and we are committed to creating a supp...
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Key Skills

  • Project Management Methodology
  • Project / Program Management
  • Program Management
  • Management Experience
  • Microsoft Powerpoint
  • Project Management
  • Microsoft Project
  • Budgeting
  • DoD Experience
  • Leadership Experience
  • Supervising Experience
  • Contracts

About Company

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Since 1965, Valley Cities Behavioral Health Care serves the mental health and substance use disorder needs of King County Washington communities.

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