Product Support Inspection Specialist

Irving, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

The Product Support Undercarriage Specialist is responsible for representing the undercarriage management concept and undercarriage sales in a defined geographic territory. This position works with the Product Support sales team Major Account Representatives and Service Departments in order to strategically grow the undercarriage business with special projects recommendations and opportunity analysis. This position also monitors customers equipment undercarriage wear and
coordinates repairs at HOLT CAT support facilities and in the field.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the companys mission and core business values; 2)Collaboration with key internal/external resources and 3) Ongoing self-development.

Essential Functions:

Measures assesses and coordinates undercarriage repairs for a fleet ofequipment at multiple locations
Monitors inspects and evaluates customers undercarriage conditions in order toforecast repairs
Coordinates repair schedules with internal and external customers
Creates undercarriage quotes for inspected machines and presents them to internal and external customers
Creates inspection reports and other documentation as necessary
Works as a member of a team to provide Undercarriage Wear Management
Provides services that satisfy customer needs and achieves departmental goals

Requirements:

Extensive knowledge of CAT equipment specifically CAT Undercarriage including their designs repair and maintenance
Knowledge and proficiency with current computer software and related hardware
Ability to operate hand tools and CAT WearManagement System (WMS) tools
Excellent work habits accuracy attention to detail and quality of work
Excellent verbal and written communication skills
Interpersonal skills sufficient to engage with customers vendors and peers in order to exchange information motivate influence and persuade
Time management skills in order to develop plans for structuring self and other resources and achievement of goals and work results to attain maximum productivity by establishing deadlines milestones tasks
Critical thinking and problem-solving skills to apply logic and reasoning to identify and prevention to problems the strengths and weaknesses of alternative solutions conclusions approaches
Ability to work independently and as part of a team
Ability to be self-starting self-motivated and be a leader
Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp manipulate or assemble varying size objects

Education and Experience

Minimum - High school diploma or equivalent required
1-3 years CAT Equipment experience preferred

License and Certification:

Must have a valid driver license

Travel:

Travel may be required for this position

We also provide excellent benefits such as medical dental vision 401K planlife insurance vacation and holiday pay.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

HOLT CAT (and related entities) is an Equal Opportunity and Affirmative Action employer. It is our practice to provide equal employment and advancement opportunities to all individuals. All employment decisions at HOLT CAT and related entities will be made on merit qualifications and abilities.
It is the policy and commitment of HOLT CAT and related entities to ensure equal opportunity is provided in all employment opportunities and practices regardless of race color religion age marital status sex sexual orientation gender identity genetic information national origin veteran status disability or any other characteristic protected by law. Please view Equal Employment Opportunity Posters provided by OFCCP on our website.

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities duties and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities as needed.

Required Experience: