Mobility Deployment Coordinator

Grand Rapids, MI - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

This is a full-time position. Pay is $20.32/hr.

SUMMARY: Responsible for the performance of radio dispatch functions for the mobility divisions along with coordinating additional activities and projects for this division. This position along with the field supervisors maintains control with the active mobility units to provide an optimum response relating to the needs set by the local governing bodies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ensure daily customer happiness

Assures that the work area is clean equipped with all necessary material and that the equipment is operating properly at the beginning and ending of each shift

Attends training sessions as required to maintain certification

Attends meetings as needed to support customer experience and engagement

Prepares computer-generated reports and other incidental and general information for Director of Operations as directed

Provides coordination of available resources as efficiently and effectively as possible to ensure prompt handling of all mobility transports

Other roles and responsibilities as assigned

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:

Must be at least 18 years of age

Must maintain valid State of Michigan Driver license and a good driving record

Must have a high school diploma or G.E.D.

Must possess current BLS card

Must be interviewed by a Life EMS designee

Must complete specified Control Center orientation

Accurate basic typing skills and computer operation knowledge

Exceptional knowledge of all resources available i.e. cross index CAD paging systems phone system radio transmitter equipment

Exceptional knowledge of city streets and general service area geography

The ability to think and act quickly in stressful situations

Responsible for maintaining a good working relationship with management staff fellow associates public safety personnel hospital and nursing home personnel and the general public

Ability to prepare detailed written reports

Responsible for overseeing scheduling needs and volume demands and report any unusual circumstances or resource requirements immediately to the Control Center Supervisor

PHYSICAL DEMANDS: While performing the duties of this job the associate is occasionally required to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop kneel crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

Required Experience:

This is a full-time position. Pay is $20.32/hr. SUMMARY: Responsible for the performance of radio dispatch functions for the mobility divisions along with coordinating additional activities and projects for this division. This position along with the field supervisors maintains control with the acti...