Massage Therapist
As a Massage Therapist youll be responsible for setting up treatment stations greeting guests and explaining services conducting pre-treatment consultations promoting treatment products and maintaining treatment rooms.
Key Responsibilities
- Be knowledgeable of spa operations including treatments packages and use of all spa equipment.
- Set up treatment stations ensuring all products and equipment are present and equipment is in working order.
- Greet guests confirm services and escort to treatment room.
- Ensure medical releases are signed as required.
- Conductpre-treatment consultations.
- Explain draping procedures to guests and ensure they are followed.
- Conduct treatments.
- Promote and sell treatment products according to guest needs and preferences.
- Ensure treatment rooms and stations are maintained before and after each use including removing all used linen removing trash cleaning and disinfecting surfaces and restocking supplies.
- Maintain positive and professional communication with all staff.
- Provide recognition to others including co-workers supervisors managers and directors.
- Participate in meetings to learn about global programs new products and procedures and to discuss areas of opportunities special events and other activities.
- Ensure a healthy and safe work environment for co-workers and guests.
- Be knowledgeable of property facilities services hours of operation in-house events conferences and amenities to proactively assist guests.
- Promote property outlets to guests.
- Assist guests in finding locations within the property by escorting when possible or giving clear directions.
- Resolve guest complaints using property procedures.
- Create a positive environment in which all employees have the ability to maximize their potential.
- Listen to comments criticisms and feedback from guests employees and managers to gain an understanding of strength and opportunity to improve personal/property performance.
- Work as a team helping all employees to complete the required activities that ensure we deliver Amplified Service.
- Participate in Sound Check meetings on each shift.
- Always smile and offer a warm greeting to all.
- Know understand and practice (with energy and enthusiasm) the mission values mottos culture and spirit that make Hard Rock unique.
- Take initiative to offer assistance throughout the property.
- Operate ethically to protect the Hard Rock brand.
- Utilize programs designed to help Save the Planet.
- Perform duties in accordance with company standards policies and guidelines and applicable laws and regulations.
- Perform additional duties as requested by department managers and supervisors.
- Communicate with supervisors and managers to ensure that assigned duties are completed to standard.
- Coordinate operations with other departments as needed.
- Present a professional image to employees guests clients owners and investors.
- Review and develop guest history records to enhance personalized service for repeat guests.
- Maintain confidentiality of guest employee and company information.
Education & Experience
Hotel experience is always a plus! Applicants should have
- A combination of education and experience
What Youll Need to Succeed
- Eligible to work in the United States
- Ability to read write and communicate effectively in English
- Ability to sit stand bend kneel and lift as requiredwith or without reasonable accommodations
- Availability to work a flexible schedule including evenings weekends and holidays if needed
- A warm professional demeanor that reflects HVMGs Culture of Excellence
This position may require a varied schedule including evenings nights weekends and holidays. Please share your scheduling needs.
Why Our Associates Love HVMG
- Career growth opportunities across our nationwide portfolio
- Flexible scheduling
- Access up to 40% of your earned wages before payday with PayActive
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey This is the best management company Ive ever worked for. They walk the talk from the corporate office to the field.
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny and if our executives are any indication todays dishwasher can be tomorrows Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal state or local laws. This policy governs all aspects of employment including selection job assignment compensation promotion discipline termination and access to benefits and training.
Required Experience:
IC
Massage TherapistAs a Massage Therapist youll be responsible for setting up treatment stations greeting guests and explaining services conducting pre-treatment consultations promoting treatment products and maintaining treatment rooms.Key ResponsibilitiesBe knowledgeable of spa operations including ...
Massage Therapist
As a Massage Therapist youll be responsible for setting up treatment stations greeting guests and explaining services conducting pre-treatment consultations promoting treatment products and maintaining treatment rooms.
Key Responsibilities
- Be knowledgeable of spa operations including treatments packages and use of all spa equipment.
- Set up treatment stations ensuring all products and equipment are present and equipment is in working order.
- Greet guests confirm services and escort to treatment room.
- Ensure medical releases are signed as required.
- Conductpre-treatment consultations.
- Explain draping procedures to guests and ensure they are followed.
- Conduct treatments.
- Promote and sell treatment products according to guest needs and preferences.
- Ensure treatment rooms and stations are maintained before and after each use including removing all used linen removing trash cleaning and disinfecting surfaces and restocking supplies.
- Maintain positive and professional communication with all staff.
- Provide recognition to others including co-workers supervisors managers and directors.
- Participate in meetings to learn about global programs new products and procedures and to discuss areas of opportunities special events and other activities.
- Ensure a healthy and safe work environment for co-workers and guests.
- Be knowledgeable of property facilities services hours of operation in-house events conferences and amenities to proactively assist guests.
- Promote property outlets to guests.
- Assist guests in finding locations within the property by escorting when possible or giving clear directions.
- Resolve guest complaints using property procedures.
- Create a positive environment in which all employees have the ability to maximize their potential.
- Listen to comments criticisms and feedback from guests employees and managers to gain an understanding of strength and opportunity to improve personal/property performance.
- Work as a team helping all employees to complete the required activities that ensure we deliver Amplified Service.
- Participate in Sound Check meetings on each shift.
- Always smile and offer a warm greeting to all.
- Know understand and practice (with energy and enthusiasm) the mission values mottos culture and spirit that make Hard Rock unique.
- Take initiative to offer assistance throughout the property.
- Operate ethically to protect the Hard Rock brand.
- Utilize programs designed to help Save the Planet.
- Perform duties in accordance with company standards policies and guidelines and applicable laws and regulations.
- Perform additional duties as requested by department managers and supervisors.
- Communicate with supervisors and managers to ensure that assigned duties are completed to standard.
- Coordinate operations with other departments as needed.
- Present a professional image to employees guests clients owners and investors.
- Review and develop guest history records to enhance personalized service for repeat guests.
- Maintain confidentiality of guest employee and company information.
Education & Experience
Hotel experience is always a plus! Applicants should have
- A combination of education and experience
What Youll Need to Succeed
- Eligible to work in the United States
- Ability to read write and communicate effectively in English
- Ability to sit stand bend kneel and lift as requiredwith or without reasonable accommodations
- Availability to work a flexible schedule including evenings weekends and holidays if needed
- A warm professional demeanor that reflects HVMGs Culture of Excellence
This position may require a varied schedule including evenings nights weekends and holidays. Please share your scheduling needs.
Why Our Associates Love HVMG
- Career growth opportunities across our nationwide portfolio
- Flexible scheduling
- Access up to 40% of your earned wages before payday with PayActive
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey This is the best management company Ive ever worked for. They walk the talk from the corporate office to the field.
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny and if our executives are any indication todays dishwasher can be tomorrows Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal state or local laws. This policy governs all aspects of employment including selection job assignment compensation promotion discipline termination and access to benefits and training.
Required Experience:
IC
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