Customer Supply Chain Advisor
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Job Summary
- Bedford
- On-site
Job Description
Location: Bedford (Wallis Way MK42) occasional travel to 3PL sites and customer meetings
Contract: Permanent fulltime (37.5 hours MondayFriday; occasional rota-based weekend/outofhours with time in lieu)
About Lantmännen Unibake
We take responsibility from field to forkbringing great bakery products to customers across retail and foodservice. Our employer brand is built on responsibility collaboration and care and were committed to being a great place to work.
The opportunity
As a Customer Supply Chain Advisor youll own a portfolio of customers acting as their main point of contact to process orders resolve queries and keep service performance on track. Were looking for someone who brings more than just skills we want a team player with strong interpersonal skills and the ability to work collaboratively within a team-oriented environment. Youll work closely with Account Managers Planning NPD 3PL partners and Credit Control to keep data accurate stock flowing and customers happy.
What youll do
- Manage a defined customer base: process orders handle queries and meet tight timeframes and KPIs.
- Maintain master data and pricing in our ERP (AX12/Dynamics AX) and support promotions/campaigns.
- Download and validate EDI orders; raise/correct errors; manage invoices via customer purchasing sites.
- Prepare accurate delivery documentation for hauliers; book/organise transport monitor MOQs and budgets.
- Collaborate crossfunctionally and with 3PL/warehouses; attend service reviews and help improve ways of working.
- Produce weekly/monthly customer service reports; support transfer orders to maintain stock levels.
- Investigate and resolve invoice and stock queries with EDI & Stock Control teams; provide cover across the team.
Required Experience:
Unclear Seniority
Key Skills
- Fitness
- AXA
- Council
- Cleaning
- Data Analysis
About Company
About the company Lantmännen Unibake is a leading global bakery company within the Lantmännen Group. With expertise in bakery products for food service and retail, we serve consumers around the clock and across the world every day. The aim is to make bread and pastry a profitable busi ... View more
