Office Manager

Nashville, IN - USA

Yearly Salary: $ 60000 - 75000

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Wellness resources

Office Manager

SERVPRO of Belle Meade / West Nashville
Each SERVPRO franchise is independently owned and operated.

Why This Role Matters

The Office Manager is a key leadership partner within our organizationserving as the operational bridge between the office team production team financial partners Human Resources and senior leadership. This role ensures that systems people and processes stay aligned so the business can grow responsibly and sustainably.

This is not a do-it-all-alone role. Success here comes from strong partnership coordination and accountability.

Our Core Values (How Youll Show Up Every Day)

Built on Trust
You ensure accuracy visibility and follow-through by partnering closely with financial and HR teamscreating confidence in operations payroll inputs and compliance.

A Place to Call Home
You help build a professional supportive office culture where people feel informed respected and set up for success.

Onward & Upward
You monitor performance metrics identify gaps and collaborate with leadership to continuously improve office operations.

Stewardship
You help protect the business by coordinating compliance documentation and financial controlswithout operating in silos.

Master Where You Are
You become the subject matter expert for office workflows systems and SERVPRO processes knowing when to lead partner or escalate.

What Youll Be Responsible For

Office Leadership & Team Support

Lead and support the office team (Reception/Dispatch Job File Coordinators Administrative Assistants Accounting/HR support)
Maintain a professional organized and service-driven office culture
Coordinate interdepartmental communication between office production finance and leadership
Plan and facilitate monthly office meetings
Ensure onboarding training and development plans are executed in partnership with HR

Financial Coordination & Oversight (Partnership-Based)

Partner with the financial team to support accurate Accounts Payable Accounts Receivable and cash flow tracking
Coordinate daily bookkeeping activities and verify accuracy
Review and analyze financial reports (P&L Balance Sheet Cash Flow) alongside financial partners
Support timely and accurate royalty reporting
Monitor office-related Key Performance Metrics (KPMs) and communicate trends risks and opportunities

This role does not own accounting alone but is responsible for coordination validation and communication.

Payroll & HR Partnership

Partner with Human Resources to support payroll accuracy timekeeping verification and compensation tracking
Support staffing plans aligned with operational and budget needs
Conduct office performance reviews and maintain employee documentation in collaboration with HR

Compliance & Risk Management

Coordinate National Accounts compliance and maintain green-light status
Manage subcontractor certifications insurance and required documentation
Maintain local state and SERVPRO compliance requirements including Storm Program documentation
Support Preferred Vendor program participation and renewals
Partner with leadership and HR to monitor safety risk and regulatory compliance

Planning & Continuous Improvement

Support development and execution of the annual office division plan and budget
Monitor progress toward goals and collaborate on adjustments as needed
Act as a thought partner to ownership and senior leadership
Serve as the Subject Matter Expert for office systems and processes

What We Offer (Because Great Leaders Deserve Support)

Health & Financial Wellness

Medical Dental and Vision Insurance
401(k) with Company Match
Competitive salaried compensation based on experience
Monthly Cell Phone Stipend to support work-related communication

Time to Recharge

Paid Time Off (PTO)
Paid Holidays

Growth & Development

Professional development opportunities including SERVPRO University courses leadership training and role-specific education
Cross-functional exposure to finance Human Resources production and executive leadership
Opportunities to grow your scope influence and career as the company scales

Culture That Matters

Leadership that values trust clarity and accountability
A workplace guided by SERVPROs core values
A team that takes the work seriouslybut not itself

What Were Looking For

Required

High school diploma or GED (college degree preferred)
Strong organizational leadership and communication skills
Proficiency in Microsoft Office and QuickBooks (or equivalent)
Experience with DASH CRM (or equivalent)
Experience coordinating across operations finance and HR

Preferred

IICRC or Xactimate certifications (a plus not a requirement)
Restoration construction or service-industry experience
Bilingual abilities

Work Schedule

Full-time salaried non-exempt leadership role
MondayFriday aligned with standard office operations
Flexibility is expected based on business needs and priorities

Compensation: $60000.00 - $75000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience:

Benefits:401(k)401(k) matchingCompetitive salaryDental insuranceHealth insurancePaid time offTraining & developmentWellness resourcesOffice ManagerSERVPRO of Belle Meade / West Nashville Each SERVPRO franchise is independently owned and operated.Why This Role MattersThe Office Manager is a key leade...