Small Commercial Account Manager
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Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
SmallBusinessCommercial Account Manager
Who We Are
At HUB International we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm we offer employees resources in both technology and industryexpertise but we stillmaintainthe local flavor of our offices. Our structure enables our teams tomaintaintheir own unique regional culture.
HUB isone ofthelargest global insurance and employee benefitsbrokersprovidinga broad array of property casualty risk management life and health employee benefits investment and wealth management productsand services. With over20000 employeesinover600offices throughout North America HUB hasgrown substantially inpart due to ourindustryleading success in mergers and acquisitions.
What We Offer You
At HUB International we want you to achieve an even work-life balance and our benefits package allows you to manage your health wellness and financial future. HUB International will foster your learning support your endeavors and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed youropportunities!
Benefits you may enjoy working at HUB International Midwest-East:
Medical Dental and Vision (PPO HMO and HSA)
Comprehensive Wellness Program
401(k) Retirement Plan
Life and Disability Plans
Vacation Holiday Sick and Personal Time Off
Pet Insurance
Bonus Program
Comprehensive Onboarding Program
Continuing Education
Flexible Work Arrangements
Employee Engagement Events
Dress for Your Day Dress-Code
Hybrid Work Schedule
Service Awards
Heres Where You Come In
As aSmall BusinessCommercial Account Manager you will manage an assignedbook of business. You willbe responsibleforretainingour clients through customer service andmaintainingaccurateclient informationinour systems. You will work in a collaborative team environment mentoring Associate Account Managers and Team Assistants as applicable.
Responsibilities:
Manages a book of business generallyin excess of$550k in revenue depending on the complexity or number of accounts.
Provide quality customer service to existing accounts with a goal of 93% retention or more.
Collaborate within a team thatincludesProducers Sr. Account Managers and Associate Account Managers.
Mentor support and train Associate Account Managers and Team Assistants as necessary.
Ensureaccuratemaintenance of client information in EPIC
Accountableforadministrative tasks
Special projects and all other duties as assigned
Cultural Expectations:
Determination unsatisfied until we are the best. We go the extra mile for clients and colleagues.
Ownership Responsible to each other our clients and our goals.
Teamwork Together weattaingreater success.
Sincerity Giving and receiving direct and caring communication
Qualifications:
High School Degree or Equivalent
3-5 years in a Commercial Lines role on the agency side
Experience working in the middle market with accounts averaging $15k in revenue and above
Intermediateexcel skills
Strong communication
P&C License
Willingness to travel on occasion
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Manager
Key Skills
- Forecasting
- Hyperion
- Cost Management
- Construction Estimating
- QlikView
- Bus Driving
- Analysis Skills
- HubSpot
- Salesforce
- Market Research
- negotiation
- Financial Planning
About Company
HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.
