Senior Payment Operations & Risk Analyst
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
The Squarespace Payment Operations & Risk team is growing. Were looking for an analyst that has a background in fraud/risk in either e-commerce Payments FinTech online marketplaces or similar digital businesses. You will help lay the foundation for a world-class Payments and Risk Operations function partnering closely with Finance Customer Operations Security and Trust & Safety to proactively identify and reduce fraudulent activity across the platform.
You will report to the Payment Operations & Risk Manager and work from our office in Dublin.
This is a hybrid role working from our Dublin office 3 days per week. You will report to the Payment Operations & Risk Manager.
Youll Get To
- Continuously monitor and evaluate fraud and merchant portfolio risks through internal & external reports and tools.
- Identify high risk merchants based on known trends and risk signals.
- Investigate/resolve escalated cases of account suspensions.
- Conduct merchant and transaction level risk reviews to assess risk at on-boarding and beyond.
- Make decisions to approve/reject/escalate users for further information.
- Maintain and improve current risk reporting.
- Partner with the Payments & Customer Operations team to resolve escalated client issues.
- Identify fraud rings and patterns of abuse.
- Help with designing implementing and monitoring new methodologies and metrics for risk process and policy effectiveness.
- Provide training and mentorship for new Risk Analysts as the team expands.
Who Were Looking For
- 2 years of experience in evaluating and mitigating merchant risk for loss and/or fraud.
- Knowledge of payment processing underwriting financial statements and basic bank and association rules.
- You bring strong experience working with risk and payments tools such as Sift Sardine Stripe Plaid and Adyen and youre comfortable quickly learning and exploring new software to continuously improve our service.
- You have experience using data to back up assumptions and make recommendations.
- Youre collaborative and know how to connect the dots between teams and manage cross-functional initiatives
- You are curious like to dig for answers to the unknown and are comfortable making decisions autonomously
Benefits & Perks
- Health insurance with 100% covered premiums for you your spouse or partner and your dependent children including medical dental and vision
- Life and Income Protection
- Fertility and adoption benefits
- Headspace mindfulness app subscription
- Global Employee Assistance Program
- Pension benefits with employer match
- Flexible paid time off
- 26 weeks paid maternity leave & 12 weeks paid paternity leave
- 2 weeks paid family care leave
- Education reimbursement
- Employee donation match to community organizations
- 8 Global Employee Resource Groups (ERGs)
- Free lunch and snacks
- Close proximity to cultural landmarks such as Dublin Castle and St. Patricks Cathedral
About Squarespace
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence build an audience monetize and scale their business. Our suite of products range from websites domains ecommerce and marketing tools as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1700 is headquartered in New York City with offices in Dublin Ireland and Aveiro Portugal. For more information about our company visit Commitment Today more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers but we also work toward the same in our employees. At Squarespace we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Hybrid Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.
Required Experience:
Senior IC
Key Skills
- ISO 27001
- Operational Risk Management
- Risk Management
- FedRAMP
- PCI
- Risk Analysis
- Visio
- COBIT
- NIST Standards
- SOX
- Information Security
- ISO 27002
About Company
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