Member Experience Associate
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Job Location:
Oceanside, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position Title:
Member Experience Associate
Job Description:
At Retro Fitness Get Real is our promise of offering an honest simple non-intimidating approach to helping our community achieve their fitness goals.
The Member Experience Associate will ensure that members receive the highest quality of service and facilities as well as deliver an authentic and welcoming atmosphere.
Job Expectations:
- Work your scheduled shifts and arrive on time every shift
- Arrive for your shift in full uniform: brand approved shirt khaki or black athletic pants and sneakers (be well groomed neat and presentable)
- Aim to exceed customer expectations at every opportunity
- Make eye contact with customers
- Smile authentically at customers
- Speak enthusiastically to customers
- Be attentive and courteous to customers
- Keep a sense of urgency and hustle when it comes to helping customers
- Keep a positive upbeat personality.
- Be able to communicate clearly professionally and proactively when needed.
- Prior experience in sales retail or hospitality is helpful.
- Active CPR/AED certification preferred.
Professional Responsibilities:
- Greet and check in members as they come in.
- Resolve customer issues in an effective manner.
- Sell memberships retail and merchandise.
- Follow up with prospects promptly.
- Ensure a safe and clean health club environment for members and staff.
- Open and close the facility if scheduled.
- Follow company policies procedures and best practices.
*Retro Fitness is an Equal Opportunity Employer and a Drug Free Workplace. Background checks and screenings are required for all new hires.
Compensation: $17.00 per hour
Join the Retro Fitness Team
Were more than a gymwere a movement rooted in health hustle and high-impact results. If youre passionate about fitness growth and making a difference theres a place for you here. Lets build something stronger together.
Interested in owning a Retro Fitness The brand is seeking qualified franchise partners to expand nationwide. For more information please visit or .
Were more than a gymwere a movement rooted in health hustle and high-impact results. If youre passionate about fitness growth and making a difference theres a place for you here. Lets build something stronger together.
Interested in owning a Retro Fitness The brand is seeking qualified franchise partners to expand nationwide. For more information please visit or .
Required Experience:
IC
Key Skills
- Commercial Property Paralegal
- JAVA/J2EE
- Building Construction
- Javase
- Administrative Services
About Company
Retro Fitness is an inexpensive gym, offering new and modern, cardio and strength equipment, personal training, group classes, mental health and wellness resources, and great amenities. Get your free pass today!
