Technical Writer
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Job Location:
Saint Paul, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
ESSENTIAL FUNCTIONS
- Review all reference manuals prior to finalization to ensure all correct Adobe Mad Cap Flare insets (pre-documented information) is captured.
- Prepare auxiliary documents (pull drawings schematics BOMs etc. from systems) for all reference manuals.
- Convert all reference manuals from Mad Cap Flare to PDF.
- Prepare and finalize shipment of all customer reference manuals.
- Store all reference manual documentation on the shared drive and download to USB for customer shipment.
- Gather third party documentation and ship to customer.
- Print and assemble all reference manuals as needed.
- Work with third party printing and translation vendors.
- Prepare all auxiliary documents and reference manual addenda for projects conversions and upgrades to customer equipment.
- Complete edits in master files of reference manuals and training materials.
- Assist in the creation of reference manuals for commercial machines.
- Complete checklist spec sheets for assigned commercial machines to identify insets (pre-documented information) that should and should not be documented in the reference manuals.
- Pull the applicable insets in Adobe Mad Cap Flare to build the reference manual.
- Assist in the creation of customer-facing technical materials in support of customer training for commercial machines.
- Assist in the development of machine maintenance quick reference procedures.
- Assist in the development of machine troubleshooting guides and preventative maintenance schedules.
- Manage the printing assembling and shipment of training materials.
- Perform other tasks or duties as assigned.
Education and Experience
- Two-year associates degree or formal education in English Technical Writing/Communication or equivalent or two or more years of experience in a related job experience.
- Experience in Adobe Mad Cap Flare is preferred or demonstrated experience in using new software.
Technical Skills and Abilities
- Analyzing and Planning:
- Demonstrates good analysis skills when working with preexisting information.
- Well organized and works methodically on repetitive and tedious information.
- Demonstrates excellent attention to detail.
- Proofing and Editing:
- Edits and proofs information according to the department style guide and proof sheets.
- Carefully proofs and edits his or her own work.
Non-Technical Skills:
- Communication:
- Excellent verbal and written communication skills.
- Works well with a variety of people and personalities and with other Delkor departments.
- Works collaboratively as a team member to suggest ideas and resolve issues in a positive manner.
- Work Ethic:
- Maintains a positive work environment even under challenging situations.
- Understands the need to work productively making good use of his or her time.
- Able to execute tasks independently and accurately with minimal supervision.
PHYSICAL REQUIREMENTS
- Sit at a desk or in meetings for extended periods of time including performing extensive computer tasks.
- Speak and hear to give and receive detailed information through verbal communication in person or using the telephone; exchange ideas and convey detailed information accurately to co-workers managers and others inside and outside the company.
WORK ENVIRONMENT
- Ninety percent (90%) of the work is performed in an office setting carrying out detail work sitting at a desk and working on the computer or working at an office table.
- Ten percent (10%) of the job duties are performed on the assembly floor with exposure to tools dirt dust chemicals metals and plastics varying temperatures construction noises and odors from production processes.
TOOLS AND EQUIPMENT
- Use general office equipment such as computer printer telephone copiers e-mail laminator punch and other such equipment.
SALARY RANGE
- The salary range for this position is $60000 - $85000 per year. At Delkor we are committed to ensuring that each employees compensation reflects their experience performance and skills relevant to their current role. This salary range accounts for various factors considered in the hiring process including but not limited to education skills work experience and certifications. As a result the final salary offer for the selected candidate(s) may fall anywhere within this range.
- In addition to base salary Delkor provides a comprehensive Total Rewards package designed to support your overall well-being. Our benefits include health dental and vision coverage a 401(k)-retirement plan paid time off life and disability insurance and a variety of additional voluntary benefits.
EEO Policy Statement
- Delkor is an Equal Opportunity Employer.
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
Premier automated and robotic equipment and secondary package designs for end-of-line operations. From retail ready package design to complete equipment lines, Delkor is your go-to solutions provider.
